E-Commerce Specialist – BigCommerce, B2B

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of the BigCommerce store and progress it from the setup phase to a fully operational, live website.

• Configure, test, and resolve any issues with store functionality both before and after the launch.

• Oversee products, categories, variants, pricing, and catalog details.

• Maintain an extensive B2B product catalog containing thousands of SKUs.

• Handle and troubleshoot the BigCommerce integration with the inventory management system.

• Ensure SKUs, product details, pricing, and inventory are synchronized across systems.

• Monitor the order flow from BigCommerce into the inventory management system.

• Confirm that fulfillment and shipping details are accurately reflected back in the store.

• Manage shipping options and checkout logistics through third-party shipping applications.

• Add or adjust shipping methods as business requirements evolve.

• Support the configuration of payment gateways and checkout processes.

• Utilize BigCommerce APIs for extensive updates on products, pricing, or catalog.

• Diagnose technical challenges and enhance e-commerce workflows and processes.

• Link the e-commerce store to the company’s main website and domain.

• Assist with DNS and domain settings for the e-commerce launch.

• Create or modify landing pages for product categories or promotional initiatives.

• Implement ongoing website enhancements based on business and operational demands.

⛳️ Requirements

• A minimum of 6 years of practical e-commerce experience.

• Extensive hands-on experience with BigCommerce.

• Background in managing or launching B2B e-commerce platforms.

• Experience with large product catalogs that contain thousands of SKUs.

• Strong grasp of e-commerce operations, including products, inventory, orders, checkout, shipping, and payment processes.

• Familiarity with integrating BigCommerce with inventory, ERP, or order management systems.

• Proficiency in working with e-commerce APIs and third-party integrations.

• Strong problem-solving and troubleshooting abilities.

• Capacity to work independently and take initiative on projects.

• Excellent English communication skills.

• Availability to work during U.S. Central Time hours.

• Experience with SOS Inventory or similar inventory management systems is a plus.

• Familiarity with Advanced Shipping Manager or comparable shipping applications is advantageous.

• Experience with BigCommerce product variants and complex product setups is a bonus.

• Knowledge of DNS and domain configuration for e-commerce launches is a nice addition.

• Experience in setting up or modifying payment gateways is a bonus.

• Experience in developing e-commerce landing pages is a plus.

• Background in supporting U.S.-based B2B, industrial, or distribution firms is beneficial.

• Familiarity with using BigCommerce APIs for bulk product, pricing, or catalog updates is a plus.

• Resume must be formatted in English.

🏝️ Benefits

• Opportunity for remote work.

• Work hours from Monday to Friday, 8AM–5PM U.S. Central Time.

• Independent contractor arrangement may provide freedom and flexibility to manage work according to your preferences.

• Independent contractors are responsible for their own equipment, taxes, and benefits.