E-commerce Product Lead – 1st Party Ordering

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the shopper-experience vision for Lula Direct encompassing browsing, search, product pages, cart, checkout, and reorder processes.

• Develop a prioritized product roadmap in collaboration with the product team.

• Create designs including flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Enhance storefronts, store pages, category navigation, search functionalities, product detail pages, and item cards.

• Identify and eliminate conversion barriers from the initial visit to the completion of an order.

• Utilize data analysis and session reviews to inform product decisions.

• Design taxonomy, aisles, search features, merchandising shelves, deal badges, and age-restricted item flows for retail catalogs.

• Convert designs into precise product requirements and collaborate with the engineering team to define and launch features.

• Benchmark top online ordering, grocery, and delivery experiences.

• Conduct usability tests with shoppers and interviews with merchants.

• Influence the future innovation strategy for Lula Direct.

• Report directly to the Chief Product Officer while collaborating with the broader product team.

• Propel improvements in visit-to-order and checkout conversion rates, add-to-cart and search-to-cart metrics, average order value, repeat order frequency, page-load and add-to-cart speeds, as well as loyalty-linked orders.

⛳️ Requirements

• Over 5 years of product management experience in consumer e-commerce, online ordering, grocery, or delivery sectors.

• Proven history of significantly enhancing conversion rates or customer retention.

• Strong design capabilities; a portfolio demonstrating self-created flows, user interfaces, and prototypes.

• Extensive understanding of e-commerce UX patterns, including search, merchandising, product pages, cart, and checkout experiences.

• Proficient in drafting clear product requirements and collaborating directly with engineers to define and deliver features.

• Comfortable with analyzing funnels, conducting A/B tests, and reviewing session recordings.

• Skilled in using AI tools such as Claude, Grok, and other AI assistants for research, analysis, prototyping, and specification drafting.

• Ability to work fully remote.

• Must have authorization to work in the United States.

• Resident of the United States is required.

• Must maintain at least 4 hours of workday overlap with New York, NY, USA.

🏝️ Benefits

• Flexible remote work environment.

• Access to cutting-edge technology tools and stack.