E-commerce Product Content Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare and launch new products across the client's e-commerce websites and domains, handling volumes of up to 900 product listings weekly during peak times.

• Create and sustain product pages, ensuring that product information, descriptions, dimensions, images, videos, upsells, and cross-sells are thorough and accurate.

• Upload and arrange product images and other visual assets accurately corresponding to the correct SKUs.

• Review existing product pages and systematically address the backlog to pinpoint products needing visual merchandising enhancements or content refinement.

• Enhance underperforming product pages by assessing imagery, descriptions, dimensions, and overall presentation.

• Conduct comprehensive quality checks on product data and visual content before and after products are published.

• Utilize Excel and Google Sheets to download, manipulate, organize, filter, and audit product data.

• Methodically work through large quantities of SKUs while maintaining exceptional accuracy and consistency.

• Employ content management and e-commerce systems to create, update, and manage product listings.

• Execute basic image editing tasks such as resizing and background removal using Photoshop and Photoroom.

• Evaluate product presentation from both customer and commercial viewpoints, ensuring pages are visually attractive and positioned to facilitate conversions.

• Identify and address incorrect, incomplete, or subpar product content rather than merely processing it.

• Collaborate with product, merchandising, and e-commerce team members to resolve issues and ensure products are publication-ready.

• Manage tasks and communicate with the broader team via Slack and Asana.

• Adhere to established processes and systems while becoming acquainted with the client's proprietary e-commerce platform.

• Utilize AI tools when beneficial, while independently verifying and challenging AI-generated information.

⛳️ Requirements

• Minimum of 5 years in e-commerce product merchandising, catalogue management, product content, or a comparable role.

• Strong proficiency in Microsoft Excel and Google Sheets, particularly with large datasets.

• Experience with product page optimization, catalogue clean-up, or website content maintenance.

• Exceptional attention to detail and accuracy, with the capability to identify minor errors and inconsistencies.

• Strong data management, auditing, and organizational abilities.

• Familiarity with CMS, e-commerce, or product management systems.

• Basic skills in Photoshop, including product image resizing and background removal, with experience in Photoroom or similar image editing tools.

• A keen visual sense and the ability to evaluate whether product content appears professional and commercially suitable.

• Understanding of how product presentation impacts e-commerce conversion and customer experience.

• Strong written English skills and the ability to communicate effectively with various stakeholders.

• Highly organized and capable of managing repetitive, high-volume tasks without sacrificing quality.

• Proactive attitude, willing to question information, highlight issues, and take responsibility for problem resolution.

• Comfortable learning new systems, processes, and product ranges.

• Able to work autonomously while effectively collaborating with a broader team.

• Experience with Shopify or another recognized e-commerce platform is a plus.

• Experience managing large product catalogues or significant volumes of SKUs is advantageous.

• Background in retail, motorcycle, automotive, powersports, or another product-heavy e-commerce environment is beneficial.

• Available to work from 9:00 AM to 6:00 PM AU Time.

🏝️ Benefits

• Excellent opportunities for career advancement.

• Chance to work in an extraordinary environment.

• 100% remote working arrangement.

• Full-time employment.