E-Commerce Manager, FMCG-Nutrition

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Oversee the daily operations and performance of the brand’s e-commerce website.

• Ensure that product information, pricing, promotions, content, and availability are accurate, while continuously enhancing the online customer experience.

• Manage the brand’s performance on major marketplaces such as Shopee, Lazada, and TikTok Shop.

• Maintain consistent listings and brand presentation, while driving visibility, traffic, conversion, and sales.

• Create and manage the e-commerce promotional strategy for key sales periods, campaigns, product launches, and marketplace events.

• Develop and sustain e-commerce sales forecasts.

• Analyze sales trends, identify risks and gaps, and regularly report performance with actionable insights and recommendations.

• Collaborate closely with the local distributor on forecasts, stock availability, pricing, and operational needs.

• Monitor e-commerce trends, consumer behavior, and competitor pricing and promotions, sharing insights and recommendations with internal stakeholders.

• Report directly to the Marketing Director, taking full responsibility for the brand’s e-commerce business across the company website and key online marketplaces.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, E-commerce, or a related field.

• 3–5 years of experience in e-commerce, digital commerce, online sales, or a related position.

• Strong working proficiency in English.

• Solid understanding of the Vietnam e-commerce and marketplace landscape.

• Demonstrated experience in e-commerce planning, promotions, and online sales forecasting.

• Excellent operational and planning skills, with the ability to analyze sales and performance data and translate insights into action.

• Proactive, energetic, and commercially minded, demonstrating a strong sense of ownership.

• Experience with Shopify is a plus.

🏝️ Benefits

• Competitive salary and benefits package (details to be confirmed with the client).

• Open, approachable, and entrepreneurial international working environment.

• Clear opportunities for personal development and career growth within a rapidly expanding global brand.