E-commerce Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate the performance of e-commerce operations, focusing on sales trends, conversion rates, traffic, and profitability across various retail channels.

• Monitor digital shelf metrics such as content compliance, search share/share of voice, ratings and reviews, availability, and pricing.

• Recognize trends, identify friction points, and discover opportunities to enhance conversion rates and customer engagement.

• Assist in the analysis and creation of strategic growth initiatives utilizing market, product, and consumer insights.

• Develop and sustain regular executive-level reporting and dashboards using Power BI, Tableau, or Excel.

• Convert data signals into practical insights and recommendations that align with channel strategies and business objectives.

• Perform ad hoc analyses to address strategic business inquiries, forecast outcomes, and assess promotions, content modifications, and merchandising initiatives.

• Summarize findings into presentations and business reviews for leadership and retail partners.

• Investigate market trends, customer preferences, and competitor activities.

• Formulate data-driven recommendations for marketing, merchandising, and product development.

• Aid in establishing processes that simplify operational rhythms, enhance decision-making, and bolster cross-functional collaboration.

⛳️ Requirements

• Associate’s Degree.

• Over 3 years of experience in business analytics, e-commerce, or category management roles.

• Bachelor’s degree preferred.

• Outstanding analytical capabilities, with the skill to interpret data, discern trends, and make informed, data-driven decisions.

• Excellent communication, presentation, and interpersonal abilities, capable of influencing stakeholders and fostering team alignment.

• Strong project management expertise, with the ability to prioritize tasks, manage multiple responsibilities, meet deadlines, and maintain organization.

• Experience in the retail or consumer goods sector is preferred.

• Proficient in Microsoft Office Suite and other relevant software applications.

• Familiarity with e-commerce data insights tools (e.g., Pacvue Commerce, Stackline, etc.).

• Proven capability to juggle multiple projects simultaneously in a fast-paced environment with competing priorities.

• Advanced proficiency in Excel/Google Sheets for large data management, including VLOOKUP, pivot tables, and data validation.

• Experience with POS data (e.g., Nielsen, IRI/Circana, retailer portals) and digital shelf analytics tools (e.g., Profitero, DataWeave, Skai, or similar).

• High-level proficiency in Excel; experience with BI/visualization tools such as Power BI.

• Understanding of major e-commerce retailers (e.g., Amazon, Walmart.com, Target.com) and their reporting platforms (e.g., Amazon Vendor/Seller Central, Retail Link, Luminate).

• Familiarity with digital marketing metrics (search, media, content performance) and their relation to sales outcomes.

• Exposure to statistical or forecasting techniques.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Supportive and collaborative work environment.