Dutch Customer Service Representative

This is a fully remote position, open to applicants in Portugal.

📋 Description

• You will serve as the initial contact for customers, delivering outstanding support and ensuring a smooth experience.

• Address inquiries, resolve issues, and provide customized solutions through various channels, including phone, email, and chat.

• Uphold high levels of customer satisfaction through effective listening, empathy, and communication skills.

⛳️ Requirements

• Proficiency in Dutch with excellent communication skills.

• Prior experience in customer service or a related domain.

• Capability to manage customer inquiries with professionalism and efficiency.

• Strong problem-solving abilities and meticulous attention to detail.

• Comfortable in a fast-paced working environment.

• Familiarity with customer service tools and CRM systems is advantageous.

🏝️ Benefits

• Private health and dental insurance.

• Meal allowance provided via a prepaid card.

• Paid training and opportunities for career advancement.

• A supportive and dynamic team atmosphere.