Director – Used Vehicle Sales

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee and manage business segments with responsibilities exceeding $100M per region for Ryder's Fleet Management Solutions division.

• Supervise 10-15 Vehicle Sales Managers across 14 locations in the Central Region.

• Directly report to the Vice President of UVS Sales.

• Lead, manage, and nurture multi-level sales professionals to meet sales and retention objectives.

• Effectively develop, assess, and place sales talent.

• Drive both short- and long-term business growth and retention goals.

• Establish monthly targets and objectives for sales personnel.

• Achieve sales quotas, maximize revenues, and promote financing, warranty, maintenance, and other ancillary services.

• Monitor customer satisfaction, address customer concerns, and maintain ongoing customer engagement.

• Create and oversee follow-up systems for used vehicle purchases.

• Conduct sales training sessions and manage the sales pipeline utilizing Salesforce.com.

• Predict sales outcomes and devise strategies to enhance incremental sales volume.

• Assess sales opportunities, maintain competitive intelligence, and enforce sales protocols and processes.

• Utilize inside, outside, fleet, and trade sales channels to optimize volumes and returns.

• Spearhead customer retention and growth initiatives along with sales activities.

• Plan forecasts, staffing goals, and vehicle inventory management.

• Oversee inventory levels, product mix, vehicle transfers, inventory age, and operational procedures at used vehicle centers.

• Manage building maintenance, leases, real estate renewals, modifications, and enhancements for used vehicle centers.

• Ensure regulatory compliance and conduct audits at used vehicle centers.

• Supervise driver license background-check vetting processes and authorize Ariba invoices over $3,000.

• Lead market business strategy, telemarketing standards, marketing promotions, lead generation, and the used vehicle sales website in collaboration with Ryder's marketing team.

• Engage with customers and prospects to cultivate opportunities across Ryder's products and services.

• Manage the execution of competitive strategies.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in a related field.

• At least eight (8) years of proven, successful sales management experience.

• A minimum of five (5) years of experience in external used vehicle sales management.

• Strong leadership abilities.

• Excellent interpersonal skills and superior communication skills.

• Advanced proficiency in Salesforce.com.

• Advanced skills in sales forecasting and planning.

• Advanced knowledge of sales process techniques.

• Advanced capabilities in competitive analysis, strategy formulation, and execution.

• Willingness to travel 30-50% within the Central Region.

• May require verification of employment and education, motor vehicle records check, road test, and/or customer badging or background checks.

🏝️ Benefits

• Medical insurance

• Prescription coverage

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Paid time off for vacation, illness, bereavement, family, and parental leave

• Tax-advantaged 401(k) retirement savings plan

• Eligibility for annual bonus, commission, and/or long-term incentive plans may apply

• Equal Opportunity Employer and Drug-Free Workplace