Director, Strategy – Planning

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Act as the primary strategic partner to the Senior Vice President of Collaboration

• Manage the operating rhythm and resource allocation for the Collaboration division

• Oversee the development of the annual operating plan by aligning targets, resources, and investment choices

• Allocate budget based on strategic importance

• Lead planning for headcount and capacity based on anticipated demand

• Develop demand and pipeline coverage models

• Conduct scenario and contingency planning

• Manage territory analysis, definitions, and methodologies for annual goal-setting

• Build and guide a streamlined, high-performing operations team

• Safeguard sales representative capacity

• Lead change management initiatives related to sales from design through implementation

• Ensure the quality of CRM data and oversee the comprehensive sales tool suite

• Direct sales process design and manage analytics, deal administration, and vendor relations

• Collaborate with the Finance Business Partner to ensure accurate, dependable pipeline and CRM data for forecasting

• Assist in market and segment prioritization, design of go-to-market models, and long-term roadmap planning

• Gather competitive intelligence and convert data into strategic recommendations for executives

• Offer data and insights for executive leadership team and staff discussions

⛳️ Requirements

• Bachelor's degree with 15 years of relevant experience, or a Master's degree with 12 years of relevant experience, or a PhD with 8 years of relevant experience, or equivalent work experience

• At least 4 years of experience in supervisory or people management roles

• Minimum of 8 years in sales strategy, planning, or sales operations within the enterprise technology or SaaS sectors

• Proven experience in managing annual operating planning, headcount/capacity planning, and pipeline/coverage modeling

• Proficient in using CRM systems like Salesforce for sales process design, data governance, and compensation plan development

• Preferred familiarity with the Collaboration/UCaaS market or related enterprise technology segments

• Experience in a specialist or overlay sales model is preferred

• Background in contributing to go-to-market strategies or competitive intelligence initiatives is preferred

• Strong analytical and financial skills

• Capability to build models and transform complex data into actionable insights

• Excellent communication skills at the executive level

• Outstanding cross-functional collaboration abilities

• Skill in anticipating market strategy impacts and resolving complex issues with innovative solutions

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) plan with a Cisco matching contribution

• Paid parental leave

• Short- and long-term disability coverage

• Basic life insurance

• Cisco restricted stock unit grants may be available, subject to eligibility

• 10 paid holidays per full calendar year

• 1 floating holiday for non-exempt employees

• 1 paid day off for the employee’s birthday

• Paid year-end holiday shutdown

• 4 paid days off for personal wellness

• 16 days of paid vacation time per full calendar year for non-exempt employees

• Flexible vacation time-off program with no defined limit for eligible exempt employees

• 80 hours of sick time off provided on hire date and each January 1st thereafter

• Up to 80 hours of unused sick time carried forward annually

• Additional paid time off for critical or emergency family matters

• Optional 10 paid volunteer days per full calendar year

• Annual bonuses for non-sales roles, in accordance with Cisco’s policies

• Performance-based incentive pay for employees on sales plans

• Opportunities for professional growth and development

• Global collaboration and team-oriented environment