Director, Strategic Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and cultivate strategic partner relationships with employee benefit consultants and national brokers.

• Create and uphold annual partner strategies, operational calendars, forecasts, account mappings, executive engagement plans, business reviews, and stewardship meetings.

• Assist with national partnership agreements, which encompass pricing, referral fees, performance guarantees, preferred terms, contract evaluations, renewals, and execution.

• Establish and improve partner data-sharing processes.

• Communicate and maintain national partnership terms and pricing updates.

• Develop expert-level relationships across partner executives, regional, clinical, pharmacy, wellbeing, digital health, population health, analytics, account management, and local market teams.

• Drive partner engagement through in-person events, consultant education, sales enablement sessions, webinars, and seminars.

• Support new business initiatives, renewals, expansions, RFP/RFI responses, prospect huddles, and partner-influenced pipeline development.

• Aid in client retention and account resolution efforts with BenCon involvement.

• Propel revenue growth, margin performance, and partner satisfaction.

• Convert partner priorities, market feedback, competitive intelligence, and win/loss insights into sales enablement, product positioning, commercialization, and market development strategies.

• Utilize reporting, analytics, Salesforce, scorecards, partner feedback, pipeline data, and book-of-business insights to evaluate performance and provide recommendations.

• Maintain Salesforce, SharePoint, Highspot, partner overviews, event tracking, partner communications, and Strategic Partnerships resources.

• Educate internal teams on BenCon partnerships, partner programs, market positioning, partnership requirements, and best practices.

• Contribute to team standards, operational processes, internal communications, project ownership, cross-functional workstreams, and internal marketing efforts.

• Represent Teladoc Health in strategic partner meetings, conferences, industry forums, educational sessions, and executive-level discussions.

• Mentor associates or account executives and lead cross-functional initiatives as necessary.

⛳️ Requirements

• 9-12 or more years of direct industry experience in strategic partnerships, employer benefits, benefits consulting, broker relations, healthcare sales, account management, channel development, or a similar commercial healthcare role.

• Bachelor’s degree is required.

• In-depth understanding of the employer healthcare benefits market.

• Comprehensive knowledge of Teladoc Health products.

• Proven track record in managing complex strategic relationships, developing annual partner strategies, leading business reviews, and driving measurable revenue growth, retention, and partner satisfaction.

• Strong executive presence with the ability to influence senior leaders.

• Excellent written, verbal, presentation, public speaking, and storytelling capabilities.

• Strong strategic selling abilities.

• Analytical and process-driven mindset.

• Demonstrated project ownership, change management, and process improvement expertise.

• Ability to collaborate effectively with customers, partners, senior leaders, cross-functional colleagues, and matrixed teams.

• Strong skills in internal networking.

• Proficiency in Salesforce, Microsoft Office, Excel, PowerPoint, SharePoint, Highspot, and related tools.

• Commitment to ongoing industry knowledge and professional development.

• 20% travel is required.

• Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future.

🏝️ Benefits

• Performance bonus.

• Flexible Vacation Policy.

• 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

• Inclusive benefits program for employees and their families.

• Opportunities for professional growth and career development.

• Resources for candidates and recruiter support.