Director, Strategic Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, cultivate, and expand a portfolio of extensive, long-term LLM and AI platform partnerships.

• Propel partner-driven business development to secure high-impact new ventures.

• Act as the primary relationship manager and account strategist for key partners.

• Strengthen executive relationships and explore opportunities for mutual growth.

• Organize and facilitate QBRs, strategic joint planning sessions, and executive steering committees.

• Transition existing pilot projects into permanent, integral integrations.

• Collaborate with partners to establish success metrics such as conversion improvement, engagement, and relevance.

• Compile account achievements, performance improvements, and case studies to advocate for wider implementations.

• Convert partner insights and technical requirements into actionable recommendations for Product and Engineering teams.

• Collaborate with Legal on client agreements, data privacy, retention discussions, renegotiations, and amendments.

• Enhance non-quota commercial models, including tiered access, usage expansion, co-marketing, and joint go-to-market strategies.

• Work closely with Revenue, Finance, and Strategy teams to monitor partnership value and account vitality.

• Represent Bazaarvoice in engagements with senior partner executives and client stakeholders.

• Report directly to the SVP of Strategic Partnerships.

⛳️ Requirements

• Minimum of 8 years in strategic partnerships, platform partnerships, or ecosystem leadership roles, focusing on data, platforms, and/or adtech/eCommerce.

• Proven success in building and nurturing senior-level relationships with major technology platforms, including alignment on joint strategies and execution of multi-phase roadmaps.

• Demonstrated ability to translate emerging technology trends, such as AI and privacy changes, into tangible partner offerings and measurable client benefits.

• Experience in structuring complex data or platform partnerships where value is derived from integration, usage, and performance proof.

• Experience collaborating closely with product and engineering teams to inform roadmaps and transform partnership opportunities into scalable products and integrations.

• Comfortable navigating legal, privacy, and commercial outcomes, including data rights, training usage, and acceptable use policies.

• Experience in environments where authenticity, trust, and sustainability are central to the value proposition is advantageous.

• Strong commercial and product-oriented mindset.

• Relationship-first, strategic, systems-level, and highly collaborative leadership style.

• Comfortable with ambiguity and pioneering work; embraces a test-and-learn approach.

🏝️ Benefits

• Equal employment opportunities and a strong commitment to diversity and inclusion.

• Routine pre-employment background checks, contingent upon prior written consent.

• Global and regional company culture and community resources, including Life at Bazaarvoice and the North America Life Page.