Director, Solutions Advisory

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver expert presentations of Icertis core and associated solutions.

• Maintain a comprehensive understanding of the latest technological advancements and AI trends, with a passion for learning and innovation.

• Foster innovation and thought leadership by keeping abreast of industry trends and best practices.

• Create strategic solutions and proposals that address complex customer needs, in alignment with Icertis' vision and values.

• Work collaboratively with sales and product teams to comprehend customer requirements and develop customized solutions.

• Perform research and analysis to pinpoint market opportunities and potential customer challenges.

• Establish and nurture strong relationships with customers, gaining insights into their business objectives and goals.

• Offer expert guidance and recommendations regarding contract lifecycle management.

• Track emerging technologies and industry regulations, integrating them into the solution advisory framework.

• Ensure the team's adherence to Icertis' standards and best practices while upholding professionalism and integrity.

⛳️ Requirements

• At least 3 years of experience in customer-facing roles, demonstrating a successful track record.

• In-depth knowledge and understanding of the contract lifecycle management sector and its evolving trends.

• Strong business acumen with the capability to grasp complex customer needs and devise strategic solutions.

• Outstanding communication and presentation abilities, capable of conveying complex concepts clearly.

• A proactive and innovative approach, with a history of driving successful customer acquisitions.

• Experience in developing and sustaining strong customer relationships, with an emphasis on satisfaction and retention.

• A collaborative and team-oriented mindset, able to work effectively with cross-functional teams.

• Proven leadership qualities that inspire individuals and grow the business from small to scale.

• A self-motivated individual who takes the initiative to create programs for partner relationships, enablement, and growth.

🏝️ Benefits

• Annual sales target incentive bonus

• Equity component, including RSUs and shared ownership in the company

• Physical, mental, and financial well-being support for employees and their families

• Generous holidays, including the paid 4th of July week off

• Free professional and leadership coaching

• Annual personal development allowance

• Robust medical, dental, vision, and mental health benefits

• Employee Assistance Program (EAP)

• Generous 401(k) match

• Flexible work environment

• Paid maternity and paternity leave

• Generous holiday and PTO program

• CaaS (Coaching as a Service)

• 7 Days for Humanity — seven paid volunteer days annually

• Global and regional DEIB steering committees and employee resource groups (ERGs)

• Global DEIB training programs and guest speakers throughout the year