Director – Software Publisher Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take responsibility for revenue, growth, and quality outcomes across a portfolio of client accounts.

• Drive growth and revenue at the account level based on existing contracts.

• Identify and secure upsell and cross-sell opportunities.

• Seek out new client acquisition through professional networks and market presence.

• Manage client commitments related to timelines, fees, and project scope.

• Sustain senior-level client relationships and maintain strategic touchpoints.

• Serve as the firm's senior client representative, addressing escalations as needed.

• Build long-term value within client accounts.

• Hold delivery teams accountable for the quality of deliverables.

• Reinforce delivery standards within client accounts.

• Make decisions regarding escalations and staffing for assigned accounts.

• Review structured reporting on ongoing engagements.

• Shape publisher advisory services beyond conventional software license compliance.

• Test new service lines and provide insights to inform go-to-market strategies.

• Advocate for proactive advisory services surrounding security, renewal optimization, and strategic licensing.

• Collaborate with leadership to develop advisory capabilities, methodologies, and commercial models.

• Contribute to market positioning and thought leadership in software compliance and advisory.

• Engage in weekly and monthly leadership governance forums.

⛳️ Requirements

• Extensive experience in software license compliance, software asset management, or software advisory services.

• Knowledge of commercial landscapes, vendor licensing models, and the compliance audit lifecycle.

• Proven ability to manage and grow a client portfolio within a professional services or advisory context.

• Experience in managing senior-level commercial relationships with demonstrable revenue growth.

• Background in leading delivery teams within a matrix structure.

• Familiarity with major software vendors’ licensing programs, including Microsoft, Oracle, SAP, IBM, or similar.

• Comfortable collaborating across various time zones and cultures.

• Commercially driven mindset with an understanding of revenue, margin, and account growth.

• Confident in delegation and outcome-based leadership.

• A collaborative and decisive approach to problem-solving.

• Growth-oriented with active involvement in new business development.

• Leadership that prioritizes quality.

• Degree-level education or equivalent professional experience.

• Established professional network in the software compliance and advisory field.

• Relevant industry certifications, such as ITAM, SAM, or vendor-specific compliance certifications, are advantageous but not mandatory.

🏝️ Benefits

• Flexible working environment.

• Paid mental health days.

• Generous vacation package.

• Competitive compensation.

• Collaborative global team.

• Culture that promotes diversity and individuality.

• Opportunities for continuous learning.

• A culture of trust, accountability, and ongoing development.