Director, Sales Process and Technology Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• In your role as the Director of Sales Process & Technology, you will be the architect of our revenue organization's operations and scalability.

• Create, document, and execute essential sales processes (qualification, forecasting, pipeline discipline, deal progression, stakeholder engagement).

• Develop and oversee high-stakes, cross-functional initiatives from inception, ensuring that GTM design is upheld with integrity and high standards.

• Set leading indicators, KPIs, and process metrics that deliver significant insights and hold the organization accountable.

• Bring structure and clarity to intricate programs; convert operational data into engaging, high-level narratives for executive audiences.

• Take ownership of systems strategy and expertise; comprehend system architecture, data flows, and integration points across CRM, CPQ, order management, sales intelligence platforms, and more.

• Act as the business owner for significant technology implementations; define success criteria, manage scope, and be responsible for business outcomes.

• Collaborate with IT and technology teams to ensure that technical deliverables are in line with business strategy and timelines.

• Lead with AI to design and implement revenue-boosting optimizations across people, processes, data, and technology.

• Design and execute change management strategies for large-scale organizational resets or process transformations.

• Maintain a forward-looking perspective on emerging technologies and competitive best practices; recommend and test innovations.

⛳️ Requirements

• Over 7 years of experience in Revenue Operations, IT, Business Operations, or Sales Operations within a dynamic and innovative environment.

• Proven track record of establishing highly structured, centrally driven processes and successfully executing them.

• Demonstrated success in building and managing high-stakes, cross-functional programs from the ground up.

• In-depth understanding of sales methodologies, pipeline discipline, and forecasting techniques.

• Evidence of designing, documenting, and implementing scalable, measurable processes that enhance efficiency and organizational capability.

• Experience in leading large-scale organizational technology implementations and change management initiatives; proven ability to drive adoption despite resistance.

• Expertise in Salesforce and the broader sales tech ecosystem (CRM, CPQ, order management, sales intelligence platforms); hands-on experience with configuration and customization.

• Deep understanding of how CRM, data architecture, and analytics interconnect; ability to confidently discuss integrations, data mapping, and ETL processes.

• Demonstrated capability to influence C-suite and VP-level stakeholders, challenge the status quo, and secure strong professional buy-in.

• Outstanding written and verbal communication skills; adept at translating complex operational data into engaging, high-level narratives.

• Strong business acumen: you focus on ROI, strategic advantages, and organizational impact—not just feature lists or technical refinements.

• Background from a high-growth SaaS company; experience scaling from product-market fit to significant ARR expansion.

🏝️ Benefits

• Real growth opportunities.

• A global collective of world-class talent.

• Professional Development Fund and Internal Mobility Program.