Director, Sales & Operation Planning

This is a fully remote position, open to applicants in New York.

📋 Description

• Design and execute a thorough S&OP framework, encompassing processes, roles, calendars, inputs/outputs, and decision rights.

• Spearhead the implementation and launch of S&OP via pilot cycles, refinement, and full-scale execution.

• Establish and uphold the standard S&OP cycle, which includes demand review, supply/capacity review, pre-S&OP, and executive S&OP.

• Lead organizational change management initiatives, provide stakeholder training, and offer coaching.

• Construct aggregate demand planning models utilizing statistical forecasts, commercial intelligence, and product/market insights.

• Formulate supply and capacity planning models for production, kitting, distribution, and resource allocation.

• Develop integrated scenario and sensitivity models to aid executive decision-making.

• Align inventory targets, safety stocks, and service-level objectives with demand and supply plans.

• Create NPI and product lifecycle planning models for launches, ramps, phase-ins/outs, and portfolio adjustments.

• Collaborate with Product Management, Clinical/Study Management, Commercial, Operations, Supply Chain, Finance, and Product/Clinical functions.

• Facilitate monthly executive S&OP meetings and drive consensus decisions, trade-offs, and formal plan approvals.

• Document, communicate, and disseminate S&OP decisions, risks, and assumptions into functional plans and operational execution.

• Partner with Finance to connect S&OP outputs to financial plans and budgets.

• Define S&OP policies, standards, governance, data definitions, planning hierarchies, and performance metrics.

• Lead the selection, enhancement, or implementation of S&OP/IBP tools and analytics in collaboration with IT and functional owners.

• Establish KPIs and continuous improvement initiatives.

• Benchmark S&OP practices against industry standards.

• Build and manage a small S&OP/planning team.

• Coach leaders and planners on planning discipline, scenario thinking, and root cause analysis.

• Champion enterprise-wide alignment of strategy, demand, supply, and financial outcomes.

⛳️ Requirements

• Bachelor’s degree in Business, Supply Chain/Operations Management, Data Analytics, Statistics, Finance, or a related field.

• 7 years of progressively responsible experience in supply chain, planning, S&OP/IBP, or related positions.

• 3 years of progressive leadership experience is required.

• Demonstrated experience in implementing or leading S&OP/IBP processes and tools.

• Proficiency in advanced planning systems, analytics/BI tools, and Excel/other modeling tools.

• In-depth, hands-on knowledge of demand planning, supply planning, capacity modeling, and inventory management.

• Proven track record in establishing S&OP or IBP from the ground up or transforming an existing process, including change management.

• Strong executive presence and capability to facilitate cross-functional and C-suite discussions.

• Exceptional modeling skills and comfort with scenario and sensitivity analysis.

• Excellent communication skills and the ability to translate complex planning outputs into clear business narratives.

• APICS/ASCM certifications such as CPIM or CSCP.

• PMP or equivalent project management certification.

• Lean Six Sigma Green or Black Belt, or a similar continuous improvement credential.

• Advanced degree (MBA or similar) is preferred.

• 3–5 years in a leadership role driving cross-functional planning is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and continuous learning.

• Collaborative and inclusive company culture.