Director, Sales Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the time-to-first-deal process for new account executives and design onboarding experiences around actual pipeline activities, live customer interactions, and recorded conversations.

• Develop and implement a structured certification program that includes trade-show fluency, demo certification, and comprehensive suite certification.

• Utilize AI for analyzing calls, providing coaching, personalizing content, and facilitating self-service for representatives.

• Create weekly coaching cycles that highlight deal risks, assess demo quality, ensure adherence to talk-tracks, and identify discovery gaps.

• Design reusable AI assistants aimed at handling objections, creating battlecards, preparing for discovery, and conducting account research.

• Equip account executives to showcase the entire product suite and promote land-and-expand strategies across RMS, ePCR, scheduling, training, command, and reporting.

• Review, enhance, or discontinue sales collateral and establish a singular source of truth.

• Assign ownership, set adoption targets, and connect sales metrics to tools within the sales stack.

• Engage in weekly leadership meetings and monthly business reviews.

• Enhance the coaching effectiveness of the four Regional Sales Directors.

• Collaborate with Solution Consulting and Product teams on demo discipline, sandbox usage, and enablement of new features.

• Draft the sales enablement playbook and actively lead live sessions, call reviews, demos, and certification in the initial six to twelve months.

⛳️ Requirements

• A minimum of seven years in B2B SaaS sales, sales enablement, sales engineering, or sales management.

• At least three years of responsibility for enabling outcomes.

• Proven track record in reducing ramp time, enhancing win rates, or demonstrating the impact of successful certification programs.

• Practical experience with Gong or a similar analytic platform.

• Familiarity with modern outbound sales tools.

• Experience with Learning Management Systems (LMS).

• Knowledge of CRM workflow design.

• Proficient in AI, including building custom GPTs or similar tools, automating call reviews, and leveraging AI for coaching and content development.

• A background as a high-performing Account Executive, sales manager, or sales engineer is highly advantageous.

• Experience in selling to public safety, healthcare, govtech, or other regulated markets is beneficial.

• Ability to thrive in a fast-paced and ambiguous environment.

• Must have authorization to work for any US employer in the United States.

• Not eligible for employment visa sponsorship or transition.

• Successful completion of a criminal background check is required.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible Spending Account (FSA) / Health Savings Account (HSA).

• 401(k) retirement plan.

• Flexible paid time off (PTO).

• Fully remote work environment.

• Technology stipend.

• Opportunities for career advancement.

• Competitive salary.

• Additional benefits and perks.