Director, Sales

This is a fully remote position, open to applicants in India.

📋 Description

• Inspire, mentor, and cultivate a high-performing sales team focused on commercial and enterprise solutions.

• Promote an inclusive atmosphere that emphasizes ongoing professional development and career advancement.

• Manage intricate, value-driven sales processes.

• Identify new business opportunities while enhancing existing key customer relationships.

• Conduct quarterly reviews of territory and account plans.

• Utilize market trends and executive insights to grow Zendesk’s presence in the enterprise sector.

• Oversee reliable forecasting and advocate for sales methodologies such as MEDDPICC.

• Foster momentum throughout the sales process from discovery to closure.

• Build trusted relationships with C-level executives both internally and externally.

• Act as an executive champion for strategic customer interactions and major customer partnerships.

• Mentor talent and cultivate high-performing sales cultures within Zendesk’s operations in India.

⛳️ Requirements

• At least 10 years of management experience.

• Proven track record in managing and developing high-performing B2B SaaS enterprise sales teams.

• Experience leading a team of a minimum of 7 Enterprise Account Executives.

• Consistent history of achieving quota targets annually.

• Demonstrated ability to navigate complex, multi-product enterprise deal cycles.

• Experience engaging with C-suite executives.

• Practical knowledge of modern sales methodologies like MEDDPICC.

• Familiarity with sales technology platforms such as Salesforce, Clari, and Outreach.

• Willingness to engage in customer-facing travel as necessary.

• Must be located in Bangalore or Mumbai.

• Membership in the President’s Club or similar industry sales accolades is a plus.

• In-depth knowledge of enterprise Customer Experience (CX) or AI is a valued addition.

• Must reside in Karnataka or Maharashtra and plan to work from there.

🏝️ Benefits

• Opportunities for continuous professional development and career advancement.

• Flexibility to work remotely part of the week through Zendesk’s hybrid work model.

• An inclusive work environment.

• Reasonable accommodations for applicants with disabilities and disabled veterans.