Director – Sales

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Collaborate with executive leaders at national and regional nonprofit organizations to expand the customer base and secure new business opportunities.

• Develop comprehensive business and territory plans to achieve annual targets and quotas in partnership with the Business Development Representative (BDR) team.

• Identify new prospects through outbound efforts and industry networking events, including Dreamforce and NTC/NTEN.

• Oversee the complete customer relationship lifecycle from initial outreach to contract signing and project completion support.

• Facilitate discovery discussions addressing nonprofit program objectives, fundraising challenges, and constituent engagement goals.

• Showcase Salesforce products, such as Nonprofit Cloud and Grant Management, in alignment with the organizations' strategic plans and theories of change.

• Offer professional post-sales support to enhance customer relationships and ensure long-term success.

• Maintain forecasting and pipeline management practices to provide visibility for leadership.

• Mentor junior Business Development team members and offer guidance and support.

• Collaborate with Salesforce Nonprofit/Higher Education RVPs and AEs to promote co-prime opportunities within the Salesforce.org ecosystem.

• Work alongside Coastal Business Unit Leadership to synchronize business development pursuits with project execution.

• Prepare estimates and Statements of Work (SOWs) that consider nonprofit budget limitations, grant timelines, and compliance needs.

• Draft and present SOWs in accordance with the Coastal methodology, detailing scope, objectives, requirements, fees, and assumptions.

• Travel as necessary to facilitate sales processes and finalize deals.

⛳️ Requirements

• Minimum of 5 years demonstrated experience as a Salesforce Delivery Consultant or in a similar capacity.

• Ideally, 5+ years of sales experience; however, candidates with less experience may be considered if they display a strong passion and enthusiasm for sales.

• Proven track record of portfolio growth.

• Familiarity with the Salesforce ecosystem.

• Capability to take initiative and actively pursue sales opportunities.

• Dedication to fostering long-term customer relationships and securing business through trusted partnerships.

• A consultative approach with insights into nonprofit governance, board relations, and fundraising cycles.

• Knowledge of Salesforce portfolio solutions including Mulesoft, Tableau, and Slack, along with established relationships within these areas.

• Exceptional communication, preparation, strategy, presentation, and execution abilities.

• Proficient in collaboratively managing a sales cycle alongside pre-sales, delivery, subject matter experts, and industry stakeholders.

• Strong organizational skills with a meticulous approach to complex grant or RFP processes.

• Experience using Salesforce, Zoominfo, and LinkedIn.

• Must possess full-time, permanent work authorization in the US.

• A Bachelor's Degree is preferred, or equivalent experience is acceptable.

• Background as a Salesforce Consultant, ideally with an implementation partner.

🏝️ Benefits

• Flexible working hours focused on a healthy work-life balance (in that order!).

• Option for remote work flexibility.

• Unlimited Paid Time Off (RTO).

• 401K plan with company matching.

• Comprehensive medical, vision, and dental insurance.

• Competitive opportunities for quarterly bonuses.

• Reimbursements for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions featuring spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and cultural activities, both virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands calls for company updates.

• An open-door leadership policy allowing access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career development support.

• A culture of trust, transparency, and respect across all company levels.