Director, Retail Visual Merchandising

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the vision, strategy, and implementation of Comfrt's retail visual merchandising function across its expanding store network.

• Create scalable merchandising standards, tools, processes, presentation guidelines, floor sets, space allocation protocols, and seasonal playbooks.

• Lead visual merchandising initiatives, floor set designs, seasonal guides, and strategies for product storytelling.

• Collaborate with Retail Demand Planning and Product teams to impact product purchasing decisions, assortment structure, and inventory allocations.

• Evaluate product performance, sell-through rates, inventory efficiency, category contributions, customer shopping behaviors, and retail KPIs.

• Develop data-driven reporting mechanisms and merchandising performance assessments for retail leadership and cross-functional partners.

• Mentor and develop Visual Merchandising Leads and field leadership through training and constructive feedback.

• Work alongside retail leadership, District Managers, and Store Managers to guarantee consistent execution.

• Conduct regular market visits to assess execution quality and customer shopping behaviors.

• Oversee visual merchandising strategies and implementations for new store openings, remodels, and significant transitions.

• Formulate store-specific merchandising plans and standardized processes for new store openings.

• Collaborate with Store Development and Retail Operations on store layouts, fixtures, and merchandising infrastructure.

• Transform campaigns, product launches, promotions, and activations into engaging in-store product experiences.

• Set KPIs, analytical frameworks, test-and-learn methodologies, budgets, and resource allocations.

• Provide regular business updates and strategic insights to retail leadership.

⛳️ Requirements

• Over 10 years of progressive experience in retail visual merchandising.

• Significant leadership background within multi-store retail organizations.

• Experience with new store openings, retail expansion, and various store formats.

• Demonstrated success in developing and executing visual merchandising strategies that lead to measurable enhancements in sales performance, product productivity, and profitability.

• Strong commercial insight and knowledge of retail financial performance, merchandise planning, inventory management, and essential retail KPIs.

• Ability to utilize data and analytics to guide merchandising choices, influence product strategies, and drive business outcomes.

• Experience in building or significantly enhancing visual merchandising functions, including processes, tools, standards, and scalable operating frameworks.

• Deep understanding of retail assortment structure, product storytelling, space planning, and customer shopping behaviors.

• Capability to influence senior leadership and cross-functional partners across Product, Planning, Marketing, and Retail Operations.

• Proven experience working with Planning and Product teams to sway assortment decisions and retail inventory investments.

• Experience in cultivating and leading high-performing teams, coaching field leaders, and enhancing organizational capabilities.

• Strong strategic thinker with a proactive approach to execution and problem-solving.

• Exceptional communication, organizational, and project management abilities.

• Capacity to juggle multiple priorities in a fast-paced environment.

• Comfortable working in a high-growth, entrepreneurial retail setting with frequent travel.

🏝️ Benefits

• Generous paid time off.

• Company-sponsored health insurance.

• 5% 401k match.

• Discounts on all Comfrt products.

• Fully remote work environment.

• Supportive and creative atmosphere.

• Commitment to professional growth.

• Purpose-driven work supporting mental wellness.