Director Retail, Natural Specialities

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Cultivate and sustain effective communication and relationships with clients and customers to meet their needs and expectations.

• Execute and oversee client objectives efficiently.

• Acquire knowledge of 360, including store mapping and retail goals.

• Provide guidance and leadership to the downstream team for the eastern and central regions.

• Inspire and develop Sales Managers and Unit Managers.

• Supervise and coordinate retail deployment to enhance retail effectiveness.

• Track progress and supply performance data by reviewing monthly turnover orders and store cadence.

• Conduct formal evaluations of Sales Managers’ and Unit Managers’ performance regarding sales and merchandising goals.

• Perform regular assessments to support ongoing personnel development.

• Lead the monthly Topps call with Customer Managers to discuss client objectives and goals.

• Collaborate with Senior Customer Managers to establish client connections and engage in retail ride-alongs.

• Assist Market Managers and Sales Managers in formulating staffing and manpower plans for retail operations.

• Analyze manpower planning and deployment utilizing DMS and RW3.

• Recruit and select Retail Sales Managers and Unit Managers.

• Create retail activity cost analysis to evaluate client profitability.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Bachelor’s degree is preferred.

• Over 5 years of experience in the consumer-packaged goods sector.

• Familiarity with distributors such as UNFI or Kehe.

• Required experience in sales, marketing, merchandising, and/or administration.

• Strong office management and time management capabilities.

• Ability to influence and motivate individuals.

• Capacity to prioritize multiple demands simultaneously.

• Excellent interpersonal, written, and communication skills, including proficiency in delivering presentations.

• Demonstrated analytical skills with a keen attention to detail.

• Experience managing a Profit and Loss center.

• Assertive, decisive, creative, and a collaborative team player with a strong sense of urgency.

• Proficient negotiation skills and the ability to delegate tasks effectively.

• Highly developed writing skills with acute attention to detail.

• Proficient in PowerPoint, Word, and Excel.

• Capacity to sit for extended periods, typically 6+ hours daily.

• Ability to use a computer, including keyboard and mouse, for prolonged durations.

• Capability to lift and carry light items, generally 20+ pounds.

• Occasionally able to reach, bend, or stoop to access files or office materials.

• Ability to maintain prolonged focus and attention during desk-based work.

• Capability to follow clear instructions.

• Ability to perform repetitive motions consistently throughout the day.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Competitive salary and performance incentives.

• Flexible working hours and a supportive work environment.