Director, Quality Operations

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Lead and manage a team of quality professionals, setting objectives, achieving results, and fostering relationships with global stakeholders.

• Supervise budgets, timelines, and strategic objectives, ensuring alignment of operations with functional strategy.

• Oversee global quality data management and analysis, encompassing inbound reporting, issue tracking, and marketplace feedback.

• Utilize quality data, reporting, and business intelligence tools to identify trends, conduct root-cause analysis, and drive global product and process enhancements.

• Address and resolve quality issues across global operations, ensuring process governance and optimization for efficiency and accuracy.

• Define and implement systems and tools throughout the global quality organization.

• Standardize inspection environments and enhance performance dashboards.

• Promote educational and training initiatives, disseminating knowledge and best practices across teams and functions.

⛳️ Requirements

• A Bachelor's Degree in Engineering, Supply Chain, or a related field is required.

• A Master's Degree in Business or Organization Management is preferred.

• Over 10 years of experience in the footwear/apparel industry for a global company, ideally in athletic/technical performance and lifestyle.

• A minimum of 8 years in a quality-related leadership position within the footwear industry.

• Expertise in quality audit processes, global compliance, material properties, product construction, and risk management.

• Proficient in operational decision-making, continuous improvement, and achieving results.

• Experienced in public speaking and presenting to diverse audiences.

• Ability to embody the values of Deckers Brands: Come As You Are, Better Together, Commit To Create, Own It, Do Good and Do Great.

• Must reside in one of the approved states: Arizona, California, Colorado, Indiana, Massachusetts, Minnesota, New York, Oregon, Pennsylvania, Texas, Utah, or Washington.

🏝️ Benefits

• Competitive salary and bonuses.

• Financial planning and wellbeing programs.

• Income protection, expense payment, and investment plans.

• Support for time away from work and paid time off.

• Generous employee discounts.

• Community-based programs.

• Opportunities for personal and professional development.

• Health and wellness programs.