Director, Product Management – Instore Selling

atLightspeed CommerceRemoteUS flagNew YorkFull-timeProduct ManagerLead$220k – $255k/year

Posted Oct 28

This is a fully remote position, open to applicants in New York.

πŸ“‹ Description

β€’ Establish and articulate a long-term product strategy across a significant portfolio or business area.

β€’ Guide investment and prioritization choices by leveraging customer insights, data, market trends, competitive intelligence, and business outcomes.

β€’ Collaborate with cross-functional leaders to pinpoint opportunities for growth, revenue enhancement, customer satisfaction, and operational efficiency.

β€’ Take ownership of strategy, implementation, and measurable outcomes across various product areas, platforms, or a considerable portfolio.

β€’ Convert strategy into explicit objectives, investment priorities, and operational practices.

β€’ Tackle systemic challenges across teams and ensure accountability for customer and business results within the organization.

β€’ Recruit, develop, and retain outstanding product leaders and managers.

β€’ Advance product management practices, organizational capabilities, and operational models.

β€’ Cultivate an inclusive and collaborative culture.

β€’ Create alignment among executives and cross-functional teams regarding product strategy, priorities, and trade-offs.

β€’ Clearly convey complex customer, market, and business challenges to facilitate decision-making and action.

β€’ Enhance customer and retailer understanding while balancing speed, quality, and long-term value.


⛳️ Requirements

β€’ Extensive product management experience within software or technology firms, with a proven ability to deliver measurable business and customer impact across multiple product areas.

β€’ Proven experience in setting and executing strategy at the portfolio, platform, business unit, or organizational level, extending beyond a single product or team.

β€’ Strong skills in strategic and portfolio management.

β€’ Experience leading through product leaders and managers, including recruitment, development, coaching, and building high-performing teams and leadership capabilities.

β€’ In-depth knowledge of contemporary product management practices, including product discovery, delivery, experimentation, and outcome-focused planning.

β€’ Capability to translate customer insights, market trends, competitive intelligence, and business objectives into clear product strategies and measurable outcomes.

β€’ Proven ability to influence and work collaboratively with stakeholders across Engineering, Design, Sales, Marketing, Operations, Finance, Legal, and other departments.

β€’ Exceptional strategic thinking and judgment.

β€’ Strong advocacy for customers and empathy for retailers and local businesses.

β€’ Outstanding communication and storytelling abilities.

β€’ A collaborative, low-ego leadership style.

β€’ Resilience, curiosity, a bias toward action, continuous learning, and a focus on measurable impact.

β€’ A university degree or equivalent practical experience.


🏝️ Benefits

β€’ A flexible work environment that empowers you to perform your best work.

β€’ A culture that recognizes and celebrates performance.

β€’ Career-defining opportunities.

β€’ Flexible paid time off and remote work policies.

β€’ Equity options.

β€’ Contributions to your pension plan.

β€’ Training opportunities to enhance your skills and career growth.

β€’ Health and wellness credit.

β€’ Time off for volunteering and giving back to your community.

β€’ Interest groups, employee-led networks, social committees, and sponsored sports teams.

β€’ Computer purchase program to acquire your personal MacBook.

β€’ Enhanced parental leave.

β€’ Ongoing learning opportunities.

β€’ Global mobility options.

β€’ Comprehensive medical, dental, wellness, life, and disability insurance.

β€’ 401(k) plan with matching contributions.

β€’ Paid parental leave top-up.

β€’ Paid time off.

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