Director, Portfolio Delivery, SCADA

This is a fully remote position, open to applicants in California.

📋 Description

• Establish the strategic direction, operational model, annual delivery roadmap, governance, escalation procedures, and decision-making frameworks for SCADA projects.

• Identify operational risks, organizational constraints, and scaling obstacles, while owning mitigation and growth strategies.

• Represent the SCADA Program in executive forums, leadership planning, and company-wide strategic initiatives.

• Serve as the primary relationship owner at Terabase for a portfolio of large, complex projects from inception to delivery.

• Act as the customer advocate across portfolio and project execution, customer success, and quality assurance.

• Facilitate execution-oriented workshops aimed at enhancing customer experience.

• Collaborate with Sales on submissions for deal review committees and account growth.

• Lead and cultivate a global team of managers, project managers, coordinators, and analysts.

• Manage task and resource prioritization, performance management, and compensation evaluations.

• Oversee hiring, onboarding, workforce planning, organizational design, and team operational rhythms.

• Champion the adoption of the SCADA Project Management playbook.

• Standardize FAT preparation, design-and-operations readiness reviews, and project delivery tracking across FNE, Met, and SCADA products.

• Oversee the Project Delivery technology stack, including Cora, NetSuite, and Arena.

• Enhance operational efficiency through automation and AI technologies.

• Ensure that performance, RMA/warranty, and KPI dashboards deliver real-time visibility into the portfolio.

• Manage the SCADA Program's P&L, encompassing project margins, portfolio profitability, revenue recognition, and resource utilization.

• Take ownership of annual planning, budgeting, revenue forecasting, and initiative prioritization.

• Develop financial cases to support operational decisions.

• Supervise client billing, collections, and project procurement processes.

• Collaborate with Sales and Legal on contract reviews and MSA negotiations.

• Monitor portfolio schedules and produce the bi-weekly SCADA program report, along with KPI updates for leadership.

• Close the feedback loop on client survey results.

⛳️ Requirements

• Bachelor’s degree in engineering, business, energy, or a related field.

• A minimum of 10 years in project or operations management within solar/renewable energy, heavy construction, energy, or similar sectors; SCADA experience is favored.

• At least 5 years of leadership experience, including managing Managers or cross-functional teams and remote, international personnel.

• Demonstrated financial and commercial acumen: ROI analyses, budgeting, and cost/pricing models.

• Experience managing executive customer relationships, MSA negotiations, and delivering on scope and SLA commitments.

• Practical experience with ERP and/or PLM systems, such as NetSuite and Arena.

• Proficiency with project management and collaboration tools, including JIRA, Confluence, MS Project, and Salesforce.

• Excellent communication skills, executive presence, and the capability to influence at various levels and across functions.

• Comfortable working in a remote or hybrid work environment.

• Willingness to travel up to 25%, primarily to US-based project sites.

• PMP, PgMP, or PMI-ACP certification is preferred.

• A Master’s degree in a related field is preferred.

• Experience with SCADA systems, grid controllers, and Met stations is advantageous.

🏝️ Benefits

• Generous time off and holiday policy.

• Hybrid work flexibility.

• Flexible time off options.

• Comprehensive benefits package.

• Opportunities for career advancement.

• 401k matching.

• Stock options.

• Home office setup allowance.