
Director, Patient-Centered Outcomes
Posted Sep 11

Posted Sep 11
This is a fully remote position, open to applicants in United States, +2 more locations.
• Provides strategic and scientific guidance for patient-centered outcomes initiatives.
• Ensures that research designs, execution, and evidence packages are appropriate for client decision-making and regulatory purposes.
• Oversees clinical outcome assessment projects, which include literature reviews, gap analyses, COA development and modifications, in-trial interviews, regulatory strategy, and dossier preparation.
• Establishes scientific methodologies by converting client goals into customized research designs and evidence-generation plans.
• Develops endpoint and regulatory strategies for COA evidence packages that support labeling claims.
• Directs project teams by defining methodological approaches, confirming data requirements, and ensuring deliverables meet research questions.
• Reviews analyses, data interpretations, and client deliverables to ensure scientific integrity, accuracy, alignment with scope, and intended use.
• Facilitates client interactions, outlines options, communicates recommendations, and aligns stakeholders on research and evidence-generation decisions.
• Guarantees timely and high-quality delivery across the project portfolio, oversees execution, and makes adjustments as necessary to meet annual revenue goals.
• Grows existing accounts and cultivates new client opportunities.
• Leads proposal creation, including defining scope and budgeting, and meets annual sales targets.
• Provides guidance and relevant technical training to junior project team members.
• A Master’s or Doctorate degree in a health-related field is preferred but not mandatory.
• At least 8 years of progressive experience in leading PCO and COA research, with responsibility for the scientific and strategic direction of endpoint evidence generation to support medical product labeling claims.
• Proven expertise in developing COA strategies based on literature reviews and gap analyses, providing strategic insights aligned with the client’s clinical, regulatory, and reimbursement goals.
• Demonstrated proficiency in qualitative research and COA-focused methodologies, including standalone COA development/modification studies and the design, implementation, and execution of clinical trial interviews.
• Proven ability to devise endpoint and regulatory strategies for assigned projects by applying regulatory guidance and precedents to evidence plans, regulatory support interactions, and documentation.
• Expertise in methodologies necessary to deliver additional PCO services, including Delphi panels and survey research, patient preference studies, discrete choice experiments, and goal attainment scaling; this is desired but not mandatory.
• Comprehensive understanding of the drug development process, including experience working with regulators on COA development and generating evidence to support medical product labeling claims.
• Demonstrated capability to lead multidisciplinary project teams while managing multiple concurrent engagements, ensuring scientific quality, adherence to timelines, and effective decision-making.
• Strong analytical and writing skills, including the ability to synthesize complex evidence into clear and actionable client recommendations and suitable deliverables.
• Excellent client-facing communication skills, with the ability to lead discussions with senior stakeholders, present recommendations, and address complex scientific and strategic inquiries with clear, well-supported answers.
• Proven ability in business development, including leading proposal scoping and budgeting, and contributing to sales and revenue growth.
• Competitive salary along with a bonus scheme.
• Options for medical, dental, and vision insurance.
• 401(k) plan with employer matching contributions.
• Flexible paid time off program plus 10 paid holidays.
• Flexible spending accounts for health and dependent care.
• Health savings account option with employer contributions.
• Employee Assistance Program.
• Paid short-term and long-term disability coverage.
• Company-paid life insurance coverage at 1.5 times annual salary.
• Paid parental leave and additional benefits.
Mercy Health
Mercy Health
Bon Secours
Bon Secours
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