Director, Parts Supply – Market Sourcing

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage Asurion's strategy for creating parts supply across OEM-adjacent factories, refurbishment operators, recycling entities, and secondary market channels.

• Foster direct relationships with supply partners in Asia and domestic markets.

• Identify, evaluate, and onboard new supply sources while ensuring quality, compliance, and scalability.

• Maintain an up-to-date understanding of Asian supply ecosystems, particularly in Shenzhen, Guangzhou, and Hong Kong.

• Travel to China and other Asian manufacturing and refurbishment hubs for supplier evaluations, negotiations, and market exploration.

• Formulate sourcing policies, preferred supplier frameworks, and strategies for supply continuity.

• Collaborate with Legal, Compliance, and OEM relationship managers, including teams from Apple and Google, to ensure parts-sourcing compliance.

• Identify and mitigate risks related to regulations, contracts, reputation, geopolitics, OEM policies, and trade compliance.

• Oversee SCaaS parts supply creation, including SKU sourcing strategies and supply relationships.

• Translate demand signals into comprehensive supply strategies considering cost, availability, and compliance factors.

• Develop scalable supplier frameworks and commercial structures.

• Set functional direction and autonomously resolve complex sourcing, compliance, and market challenges.

• Influence stakeholders in Repair Operations, Planning, Legal, Quality, Finance, OEMs, suppliers, and legal counsel.

• Establish operational discipline through supplier performance tracking, commitment management, qualification pipelines, issue escalation, and market intelligence.

• Provide executive-level assessments of supply risks and sourcing recommendations.

• Coordinate with repair operations and parts procurement teams in the Philippines.

⛳️ Requirements

• Over 10 years of experience in global sourcing, parts procurement, or supply chain within mobile devices, consumer electronics, or refurbishment/remanufacturing sectors.

• Proven track record of sourcing OEM, NDOS, refurbished, or recycled components from Asian supply chains through direct relationships with factories and operators.

• Experience in sourcing across various device categories, geographies, and supplier types, holding program- or enterprise-level responsibilities.

• Familiarity with working alongside Legal and Compliance on OEM agreements, parts-sourcing policies, or cross-border trade compliance.

• Capability to influence stakeholders in Planning, Operations, Legal, and Finance without holding direct management authority.

• Established, current relationships with OEM factories, refurbishment operators, recycling/harvesting firms, and secondary-market participants in China, especially in Shenzhen, Guangzhou, and Hong Kong.

• Recognized credibility in the Asian mobile-device and components market.

• Ability to identify sourcing opportunities beyond standard procurement channels.

• Willingness and ability to travel frequently to China and Asian markets.

• Skill in applying commodity pricing, OEM supply signals, and refurbishment-market intelligence to sourcing decisions.

• Strong negotiation abilities in relationship-centric markets.

• Proficiency in assessing part quality and yield potential within supplier or factory environments.

• High-level proficiency in Excel, PowerPoint, and procurement/supply chain management tools.

• Proficiency in Mandarin Chinese is highly preferred.

• Demonstrated autonomy, executive communication skills, cross-functional influence, and the ability to build trust-based relationships.

• A Bachelor's degree in Supply Chain Management, Business, Engineering, or a related field is required.

🏝️ Benefits

• Equal opportunity employer.

• Work culture that values employees, regardless of their level or position.

• Products and services that assist nearly 300 million customers globally.