Director of Sales Development – Training

This is a fully remote position, open to applicants in United States.

📋 Description

• Design the development system for the upcoming generation of Insurance Sales Agents.

• Create Ethos’ training, coaching, and script strategy across various direct-to-consumer sales sectors.

• Take ownership of and enhance sales scripts across all sectors in collaboration with sales leaders and Product.

• Develop AI tools that support agents in real-time during calls to boost conversion rates.

• Create an AI-driven agent performance tracking suite utilizing transcription analysis and script compliance tools.

• Conduct structured pilots and A/B testing of scripts.

• Develop tools to assess script adherence and compliance with methodologies.

• Create onboarding curricula and ramp-up processes for new agents.

• Manage remedial training and design coaching programs for both underperforming and high-performing representatives.

• Establish manager development programs and cultivate an Ethos Management Philosophy.

• Collaborate with Product and sales leadership on product positioning, pricing discussions, and communicating product modifications.

• Propel enhancements in customer experience, agent performance, manager coaching, and growth of the sales organization.

⛳️ Requirements

• Proven experience in building or scaling a sales training/enablement function.

• Ideally experienced in a high-velocity, script-driven, or regulated sales environment.

• Possess an AI-native builder mindset.

• Skilled in employing hypothesis-driven testing, measurement, and iteration for sales scripts.

• Ability to collaborate closely with sales leaders to shape and implement strategies.

• Confidence in taking ownership and making bold decisions regarding scripts and strategies.

🏝️ Benefits

• Bonus, equity, and benefits may be available in addition to the base salary.

• Details about US benefits can be found at https://www.ethoslife.com/careers/.

• An equal opportunity workplace.

• Consideration for qualified applicants with arrest and conviction records under the SF Fair Chance Ordinance.