Director of Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop qualified customer opportunities for Voca CIC within the United Kingdom.

• Perform account research, targeted prospecting, customer discovery, executive engagement, and follow-up on opportunities.

• Take ownership of the sales process from initial outreach and qualification through the buying process, commercial negotiation, signing, and customer transition.

• Collaborate with regional Sales leadership, presales, Marketing, Product, and commercial stakeholders.

• Analyze customer challenges, assess options, and clarify the implications of recommendations.

• Keep track of priorities, progress, risks, documentation, and next steps.

• Identify Voca CIC opportunities within AudioCodes’ existing Microsoft Teams enterprise base.

• Create additional opportunities through outbound prospecting, networking, and industry events.

• Manage full-cycle deals with presales support and transition signed agreements for implementation.

• Substitute outdated on-premises contact centers and underutilized premium CCaaS platforms by constructing the business case with buyers.

• Achieve or surpass quarterly and annual sales objectives.

• Initiate strategies to grow the region.

⛳️ Requirements

• 5+ years of direct new business sales experience with UK enterprises in Contact Center, CCaaS, UC, or Conversational AI — Mandatory.

• Proven history of exceeding quotas on managed deals, including self-sourced opportunities — Mandatory.

• Familiarity with navigating complex buying cycles involving operations, IT, procurement, and C-suite stakeholders — Mandatory.

• Strong knowledge of Contact Center/CX and the ability to quickly learn new technologies — Mandatory.

• Consultative selling approach — Mandatory.

• Located in the UK and willing to travel for face-to-face customer meetings — Mandatory.

• Understanding of Teams Phone and the broader Microsoft ecosystem — Advantage.

• Existing connections with CX and IT decision-makers in UK enterprises — Advantage.

• Documented success against established Contact Center platforms — Advantage.

• Experience in selling Conversational AI or voice agent solutions — Advantage.

• Independent, innovative, and resourceful.

• A team player who promotes trust and transparency.

🏝️ Benefits

• Competitive salary and commission structure.

• Opportunities for professional development and growth.

• Collaborative and supportive team environment.

• Flexible working arrangements.