Director of Revenue Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee forecasting, pipeline management, performance analytics, sales process enhancement, CRM governance, and reporting.

• Streamline and synchronize the personnel, processes, systems, and data that fuel revenue growth.

• Collaborate with executive leadership to formulate and implement the revenue operations strategy.

• Align the processes of Sales, Marketing, Customer Success, and Finance to promote revenue growth.

• Create scalable operating models and monitor revenue metrics, KPIs, and performance indicators.

• Formulate annual revenue plans, forecasts, targets, scenario models, and business plans.

• Track pipeline health, conversion rates, bookings, revenue attainment, and forecast accuracy.

• Develop funnel instrumentation across lead sources from MQL through sales-accepted and sales-qualified stages.

• Design account segmentation, scoring models, territory configurations, named-account coverage, and resource allocation.

• Manage lead scoring, routing, hand-off rules, and data hygiene standards.

• Act as the business owner for CRM and revenue technology platforms, including HubSpot.

• Establish CRM governance, data integrity requirements, process documentation, and system integrations.

• Create executive dashboards and reporting frameworks for sales, acquisition, retention, and revenue growth.

• Administer sales compensation plans and quota setting; develop capacity models and ramp plans.

• Drive continuous improvement and standardize revenue lifecycle processes.

• Build, lead, and nurture a high-performing Revenue Operations team.

• Set performance expectations, mentor team members, and manage external vendors and consultants as required.

• Report directly to Shachar Rabbe.

⛳️ Requirements

• B2B SaaS experience is essential.

• Experience in private equity or venture-backed growth-stage companies is highly preferred.

• Familiarity with healthcare technology or health-system go-to-market strategies is preferred.

• Strong understanding of SaaS metrics (ARR/CARR, GRR/NRR, CAC payback, LTV/CAC, Magic Number, pipeline coverage).

• Experience in preparing reports for boards and investors.

• Knowledge of Salesforce administration and governance.

• Proficient in marketing automation platforms and BI tools (e.g., Tableau, Power BI, or Looker).

• Proven track record in building revenue operations infrastructure from scratch, including funnel instrumentation, territory design, forecasting cadence, and reporting frameworks, in a resource-limited setting.

• Experience supporting a growing sales organization, including capacity modeling, quota and compensation management, and new-hire ramp tracking.

• Comfortable working as a player-coach, setting strategy with executives while also developing dashboards hands-on.

• Outstanding analytical, communication, and cross-functional influence abilities.

• A Bachelor's degree is mandatory.

• An MBA or advanced degree is a plus.

🏝️ Benefits

• Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled.

• $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan.

• Unlimited Paid Time Off.

• Pre-Tax and Roth 401(K) Retirement Options.