Director of Research and Development

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Lead the technical strategy for the Total Service Cloud ERP, encompassing platform features, backend integrity, and release engineering.

• Achieve functional equivalence between the legacy desktop ERP and the cloud platform across Payroll, Accounts Receivable, Accounts Payable, General Ledger, Job Costing, Inventory, Dispatch, Sales, Purchasing, Reporting, and Banking.

• Guarantee accuracy in general ledger postings and reversals, payroll tax wage bases, tax handling for both the US and Canada, multi-tenant isolation, and enforcement of permissions.

• Develop and uphold ERP-wide user experience standards.

• Ensure the continuity of legacy systems, including the Java/Spring service layer and the VB6 desktop ERP.

• Manage cloud architecture and operations on Azure and AWS for a multi-tenant customer base.

• Oversee the release and deployment infrastructure, which includes GitHub Actions CI/CD, blue-green UAT, deployment gates, and slot swaps.

• Manage cloud expenditure, forecasting, and backlog optimization.

• Lead production incident responses, including error triage, root-cause analysis, architectural decision-making, and accountability for uptime.

• Direct the comprehensive legacy-to-cloud migration program, covering tenant matrix, Python/SQL Server to PostgreSQL ETL, schema canonicalization, and data fidelity reconciliation.

• Supervise customer production imports, go-lives, and the escalation of migration data issues.

• Coordinate the decommissioning of the legacy platform.

• Design and operate the multi-agent development pipeline from ClickUp through Claude Code to GitHub pull requests.

• Ensure that AI-assisted outputs are auditable, economically sustainable, and accountable.

• Support automation for repo/task synchronization, AI-assisted quality assurance triage, and developer tooling experiments.

• Represent the business unit regarding AI in the Software Development Life Cycle (SDLC) both internally and across Constellation group companies.

• Lead the engineering team by conducting standups and technical synchronizations, writing specifications, dividing and reviewing work, and overseeing merges and releases.

• Manage QA and staffing resources for contractors.

• Facilitate customer-facing onboarding and go-live processes for designated accounts.

• Report on R&D and AI initiatives to Jonas/Constellation and engage in cross-business-unit technical forums.

• Assess vendors and influence IT, security, and tenancy decisions for the business unit.

⛳️ Requirements

• Extensive senior full-stack engineering experience in TypeScript/Node, React, Express, and an ORM for PostgreSQL.

• Proven ownership of a production application at a significant scale.

• Strong discipline in backend correctness within financial or accounting domains such as General Ledger, Accounts Receivable/Payable, payroll, or tax.

• Familiarity with multi-tenant SaaS security, authorization, and tenant isolation.

• Significant cloud engineering experience on Azure and/or AWS.

• Experience with infrastructure-as-code, identity management, and cost optimization strategies.

• Expertise in data migration and ETL at fleet scale, including schema canonicalization and reconciliation.

• Background in DevOps and release engineering, encompassing CI/CD, blue-green or slot-based deployment, migration safety, and production incident response.

• Practical experience with LLM agents or AI-assisted development.

• Technical leadership experience, including guiding engineers, setting standards, overseeing releases, and representing engineering to executives and clients.

• Comfort with legacy code.

• Preferred: experience in field-service, elevator, door, or HVAC ERP domains.

• Preferred: familiarity with the Jonas Software / Constellation operating model.

• Preferred: experience in mobile release engineering, including Android, Play Console, signing and keystore management, and crash observability.

• Preferred: experience in Java or Java/Android maintenance.

• Preferred: enterprise identity and tenancy administration familiarity, including Entra/SSO, Microsoft 365, and email security tools.

• Preferred: basic understanding of .NET/C# for supporting services.

• Scheduled weekly hours: 40.

• Regular worker type.

🏝️ Benefits

• Equal Opportunity Employer.

• Disability accommodations available during the application process.

• Excellent working environment.

• Rewarding career opportunities.

• Professional development supported through a fulfilling career.