Director of Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and take ownership of the strategic direction, vision, and multi-year roadmap for designated product portfolios.

• Identify market opportunities, competitive challenges, customer requirements, and emerging industry trends to guide investment decisions.

• Align product strategy with the company's objectives, financial goals, and growth initiatives.

• Establish portfolio priorities and make decisions regarding investment tradeoffs.

• Own the product's business outcomes, encompassing revenue growth, adoption, retention, customer satisfaction, profitability, and market share.

• Develop and enhance pricing, packaging, monetization, commercialization, and go-to-market strategies.

• Collaborate with Finance and Executive Leadership on business cases, product investments, and return-on-investment analyses.

• Define success metrics and assess portfolio performance to identify opportunities for growth and optimization.

• Drive decisions throughout the product lifecycle, including launches, modernization, expansion, and retirement.

• Oversee the go-to-market strategy and launch readiness for significant product initiatives.

• Partner with Marketing, Sales, Customer Success, and Operations to foster product adoption and commercialization.

• Support strategic customer engagements, executive briefings, and key client discussions.

• Lead market research, competitive intelligence, and customer discovery efforts.

• Monitor market trends, competitive activities, regulatory changes, and customer requirements.

• Lead, coach, develop, and evaluate a team of Product Managers and a Product Designer.

• Cultivate a high-performance culture centered on accountability, customer outcomes, continuous improvement, and professional growth.

• Stay actively involved in product discovery, prioritization, roadmap decisions, and strategic initiatives.

• Guide teams in creating features, epics, business cases, and requirements that align with business and customer objectives.

• Support complex initiatives necessitating executive alignment, cross-functional coordination, or significant organizational change.

• Remove organizational barriers and escalate issues that impact execution or business outcomes.

• Ensure product teams maintain backlog discipline, strategic alignment, and execution excellence.

• Influence and align stakeholders across Engineering, Architecture, Finance, Compliance, Operations, Marketing, Legal, Sales, and Customer Success.

• Communicate strategy, priorities, tradeoffs, risks, and performance updates to executive and cross-functional audiences.

• Represent Product Management in executive planning, strategic reviews, and company-wide initiatives.

⛳️ Requirements

• Bachelor's Degree in Business, Computer Science, Engineering, Marketing, or a related field.

• A minimum of ten (10) years of experience in Product Management, including ownership of product strategy, roadmaps, and measurable business outcomes.

• At least five (5) years of leadership experience managing Product Managers or equivalent product teams.

• Proven success in leading product portfolios with measurable revenue, adoption, customer satisfaction, and commercial outcomes.

• Experience in developing product strategies, pricing models, monetization approaches, commercialization plans, and go-to-market initiatives.

• Expertise in conducting market analysis, competitive intelligence, customer research, and market validation activities.

• Demonstrated ability to influence executive stakeholders and drive alignment across various business functions.

• Strong analytical, financial, strategic thinking, prioritization, and decision-making skills.

• Excellent written, verbal, presentation, and executive communication skills.

• Minimum five (5) years of experience serving Credit Unions, Financial Institutions, Banks, Fintechs, or related financial services organizations.

• Proven understanding of the Credit Union and Financial Institution landscape, including customer needs, buying behaviors, competitive pressures, and industry trends.

• Experience working directly with Credit Union or Financial Institution customers, partners, or executive stakeholders.

• Experience delivering or managing products in areas such as digital banking, Core Banking, loan payments and debt repayment, ACH, card processing, money movement, banking APIs and SDKs, white-label user experiences, or financial services SaaS solutions.

• Broad knowledge of payment technologies, digital banking ecosystems, and financial services product offerings. Deep technical subject matter expertise is not mandatory.

• Willingness to travel locally and/or nationally.

• SWBC maintains a Substance-Free Workplace and requires pre-employment drug testing.

• SWBC does not employ tobacco users as permitted by law.

🏝️ Benefits

• Competitive overall compensation package

• Work/Life balance

• Employee engagement activities and recognition awards

• Years of Service awards

• Career enhancement and growth opportunities

• Emerging Professionals and Mentor Program

• Continuing education and career certifications

• Variety of healthcare coverage options

• Traditional and Roth 401(k) retirement plans

• Lucrative Wellness Program