Director of People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of People Operations from start to finish, establishing the appropriate infrastructure, processes, and tools as RYZE expands across DTC, retail, and new categories.

• Mentor, guide, and enhance the skills of a team of People Operations Partners and Generalists.

• Serve as a trusted advisor to business leaders on team dynamics, organizational design, and growth challenges, optimizing team structures for scalability.

• Create and implement performance management, succession planning, and workforce planning frameworks that align individual objectives with business priorities, including calibration, manager enablement, and maintaining data integrity throughout review cycles.

• Develop retention, culture, and employee engagement strategies that evolve with a rapidly growing and distributed team.

• Oversee learning and development, as well as onboarding, ensuring every new hire has a clear and structured path from their first day.

• Maintain a general understanding of compensation and benefits programs.

• Ensure adherence to federal, state, and local employment laws across a multi-state remote workforce, proactively managing risk and serving as the escalation point for employee relations issues.

• Develop standard operating procedures (SOPs) and communication frameworks that ensure consistent and effective delivery.

• Advocate for AI adoption and workflow automation within the People function, streamlining processes from document creation to performance plan development, enabling the team to operate more efficiently.

• Collaborate with Talent Acquisition, Legal, IT, and Finance to facilitate the smooth implementation of People Operations initiatives, incorporating feedback into policies and processes.

• Work alongside Founders and cross-functional leaders on organizational design and change management, translating strategy into actionable steps without being hindered by unnecessary processes.

⛳️ Requirements

• Over 10 years of progressive HR experience, including team leadership, gained in a high-growth startup or scale-up DTC, CPG, or omnichannel environment.

• Demonstrated success in building and expanding People Operations infrastructure, not merely maintaining existing structures.

• Practical experience across performance management, succession planning, workforce planning, retention, and employee engagement.

• Proven expertise in leading organizational design and managing change.

• Strong knowledge of federal, state, and local employment laws, with actual experience supporting a multi-state workforce.

• General familiarity with compensation and benefits programs, and proficiency with HR technology including HRIS platforms, ATS, and people analytics.

• Proven experience utilizing AI tools and workflow automation within HR.

• Ability to thrive in a fast-paced, founder-led culture, with a strong preference for driving progress over getting bogged down in processes.

• Bachelor's degree in HR, Business Administration, or a related field.

🏝️ Benefits

• Competitive compensation that aligns with experience and market standards.

• Comprehensive benefits package.

• Paid time off and company-observed holidays.

• Opportunities for professional growth and development.

• A collaborative, inclusive, and supportive work environment.

• Access to tools, resources, and training to ensure success in the role.