Director of Patient Safety

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead IT professionals supporting the Health Resources & Services Administration (HRSA).

• Manage and enhance the standards, compliance, and performance of organ procurement organizations, transplant centers, and histocompatibility laboratories.

• Oversee case management, member performance monitoring, quality improvement, and adherence to OPTN bylaws, HRSA policies, and federal regulations.

• Direct the Patient Safety and Compliance Reviews Task Team.

• Provide progress reports and formal presentations to GDIT executives, HRSA, OPTN committees, the OPTN Board of Directors, and various stakeholders.

• Collaborate with contractors and internal teams to enhance organizational processes and outcomes.

• Oversee compliance and monitoring activities for OPTN member institutions.

• Manage oversight plans and procedures, which include member monitoring, performance improvement, case management, triage, case review, close-out, and site visit plans.

• Supervise site visits and evaluate member adherence to OPTN policies and regulatory standards.

• Facilitate real-time escalation and data sharing with HRSA and OPTN.

• Analyze member performance data to identify trends, risks, and systemic patient-safety issues.

• Lead data-driven quality improvement initiatives aimed at strengthening compliance, enhancing organ placement efficiency, and mitigating patient-safety risks.

• Oversee the development of educational materials and guidelines for OPTN members.

• Refine monitoring systems based on lessons learned and emerging needs.

• Mentor and develop team members; conduct performance evaluations and provide constructive feedback.

• Manage departmental operations, quality assurance workflows, staffing, training, and resource allocation.

• Translate OPTN and HRSA policies into compliance-monitoring and quality-improvement workflows.

• Recommend policy updates based on case reviews, trend analysis, and identified compliance gaps.

• Ensure compliance with federal regulations, OPTN bylaws, and HRSA contractual obligations.

• Act as the primary liaison among GDIT, HRSA, OPTN committees, member institutions, and external contractors.

• Manage stakeholder communications and resolve issues effectively.

• Represent the department in cross-functional meetings and advocate for programmatic enhancements.

⛳️ Requirements

• A Master’s degree (MBA, MHA, MSN, MPH, or equivalent relevant field) is required.

• A PhD and other clinical qualifications are preferred.

• A minimum of 10 years of experience in quality assurance, clinical compliance, health consulting, or healthcare management is required.

• 15 years of experience is preferred.

• Experience in organ transplantation or a related field is preferred.

• At least 5 years in a management or leadership role is required.

• Clinical experience is mandatory.

• Strong analytical skills and a data-driven approach are essential.

• Proficiency in regulatory standards such as CMS or OPTN is required.

• Excellent communication skills are necessary.

• Leadership capabilities are essential.

• A systems-based mindset is required.

• Must be eligible to obtain a Public Trust clearance.

🏝️ Benefits

• Comprehensive benefits and wellness packages.

• 401K with company match.

• Competitive compensation.

• Paid time off.

• Flexible work weeks where possible.

• Medical plan options, including some with Health Savings Accounts.

• Dental plan options.

• Vision plan options.

• Various leave options including vacation, sick, personal time, holiday, paid parental, military, bereavement, and jury duty leave.

• Typically 15 days of paid leave per calendar year.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.

• Opportunities for growth and learning through an AI-powered career tool.

• Internal mobility support.

• An award-winning culture of innovation.

• A military-friendly workplace.