Director of Infrastructure

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish infrastructure strategies and implement them through detailed roadmaps and standards.

• Prioritize tasks and balance long-term infrastructure projects with immediate operational requirements.

• Oversee macOS and Linux environments, developer infrastructure, code review systems, and provisioning processes.

• Develop automation and configuration management systems.

• Manage observability and lifecycle operations throughout the infrastructure.

• Operate data pipelines and data engineering systems effectively.

• Construct and maintain billing infrastructure.

• Optimize macOS and Linux fleet management and strategize for multi-cloud expansion.

• Lead initiatives on reliability, performance, availability, incident response, and troubleshooting.

• Participate in on-call rotations as part of the team.

• Contribute to architecture design, implementation, debugging, and operational enhancements.

• Mentor engineers and elevate the technical standards of the team.

• Collaborate with engineering and product teams to communicate strategic direction, trade-offs, risks, and progress updates.

• Provide elastic compute resources across various clouds and regions for builds, CI, and simulators.

• Handle capacity planning, cost per minute, launches, and peak usage effectively.

• Identify, assess, and build or acquire data center warehouses for Mac and Linux fleets starting next year.

• Convert business requirements into actionable infrastructure plans.

• Inform executives, engineers, and customers about gaps, timelines, trade-offs in cost/speed/risk, and any changes.

• Develop secure, reliable platform tools and create streamlined paths for product teams and agents.

• Enhance engineering velocity by pinpointing and eliminating cross-team bottlenecks.

⛳️ Requirements

• Extensive knowledge in at least one low-level area: OS, cloud, or Kubernetes.

• Capability to engage with any infrastructure layer and resolve complex issues.

• Proven history of leading infrastructure projects while being actively involved in execution, including coding, debugging systems, and addressing operational challenges.

• Strong expertise in managing and scaling Linux and macOS fleets, encompassing provisioning, automation, configuration management, reliability, and lifecycle operations.

• Substantial experience in developing scalable cloud infrastructure, including elastic capacity and resource optimization.

• Experience with multiple cloud environments is highly advantageous.

• Familiarity with developer infrastructure, code review systems, and internal platforms.

• Ability to lead initiatives across data pipelines, billing systems, and other critical business services.

• Strong technical judgment across various domains.

• Significant experience with on-call rotations, incident management, root-cause analysis, monitoring, and enhancing production reliability.

• Ability to foresee infrastructure needs, set technical direction, prioritize tasks, and effectively communicate decisions and trade-offs to both technical and non-technical stakeholders.

• Experience thriving in a lean, fast-paced environment while balancing strategic planning with practical technical execution.

• Comfortable with adapting to shifting priorities.

• Willingness and capability to participate in on-call rotations.

🏝️ Benefits

• Participation in on-call rotations.

• Opportunity to engage with innovative infrastructure, automation, and open-source/cloud services.

• Leadership and technical development through mentoring engineers and spearheading infrastructure enhancements.