Director of Information Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the strategy, roadmap, and daily operations of Microsoft 365, which encompasses Exchange Online, SharePoint, OneDrive, Teams, identity, security, and device management.

• Supervise the Azure cloud and core infrastructure that support Microsoft 365 and essential business applications.

• Collaborate with operations leadership to transform business requirements into practical and cost-efficient solutions.

• Work alongside the VP of IT and technology leadership to define priorities, policies, and standard operating procedures.

• Coordinate with the Information Security Officer regarding data security, resiliency, and compliance matters.

• Manage relationships with IT vendors and partners, including Microsoft and managed service providers.

• Enhance efficiency, deliver value, and minimize costs, particularly concerning Microsoft 365 licensing and adoption.

• Develop and mentor the IT team while establishing standardized, documented, and cross-trained workflows.

• Ensure consistent end-user and technology support across headquarters and various business units.

• Keep accurate inventories of IT assets and licenses while monitoring regulatory and contractual compliance.

• Create and uphold disaster recovery and business continuity programs.

• Report to the VP of IT and collaborate with the CTO, Technology leadership, Information Security Officer, operations leadership, business units, IT team, vendors, and partners.

⛳️ Requirements

• Over 10 years of experience in designing, supporting, deploying, and evolving technology platforms, infrastructure, and solutions.

• More than 5 years of experience managing diverse and rapidly evolving IT platforms and services.

• At least 5 years of experience in Microsoft platform management and administration, specifically Microsoft 365.

• A minimum of 5 years managing technology teams within a diverse, geographically distributed organization.

• Extensive knowledge of SharePoint, OneDrive, Teams, Power BI, and Office desktop and mobile applications.

• Proven experience in supporting Microsoft 365 users within a distributed, highly mobile business environment.

• Experience in building and maintaining secure, highly available cloud environments, particularly with Azure; AWS experience is a plus.

• Ability to convert business requirements into solution strategies in collaboration with senior business leaders.

• Exceptional written and verbal communication skills along with a collaborative approach.

• Bachelor's degree in Computer Information Sciences or a related field, or equivalent experience.

• Preferred: Microsoft 365 or other Microsoft certifications.

• Preferred: Understanding of the Azure/Microsoft 365 security model and group and policy structures.

• Preferred: Experience with Intune/EMS, Purview information protection, Defender, and Entra ID.

• Preferred: Background in migrating on-premises systems to the cloud.

• Preferred: Familiarity with data security standards and regulations applicable to the legal industry.

• Preferred: Experience in a legal or regulated business setting.

• Ability to prioritize, organize, track details, and meet deadlines across multiple projects.

• Capability to function effectively in a fast-paced, changing environment.

• Ability to collaborate as part of a distributed IT leadership team.

• Strong customer service, interpersonal, responsiveness, and written and verbal communication skills.

🏝️ Benefits

• Full-time, exempt employment.

• Remote work arrangement.

• Travel to company locations as needed, up to 20%.