Director of Engineering – Eligibility & Revenue Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the technical and execution strategy for Eligibility & Revenue Systems, encompassing file ingestion, eligibility, billing, incentives, and shared components.

• Lead various engineering teams and their managers.

• Collaborate with leaders from Commercial, Implementation, Finance, Product, Platform, Security, Audit, and other EPD divisions.

• Establish B2B Core OKRs and success metrics, delivering on quarterly commitments.

• Scale capacity, performance, and operability in response to increasing volume and complexity.

• Enhance architecture and shared components while minimizing duplication and streamlining interfaces.

• Recruit and nurture managers, staff engineers, and future leaders.

• Uphold high standards for craftsmanship, performance, reliability, data integrity, and auditability.

• Ensure compliance with SOX and other regulatory requirements, maintaining traceable financial flows and auditable modifications.

• Utilize AI and automation to enhance engineering leverage, operational decision-making, workflows, and team efficiency.

⛳️ Requirements

• Minimum of 10 years of experience in engineering leadership, including over 3 years in a managerial role.

• Experience leading multiple engineering teams in a trust-centric, operator-facing environment.

• Demonstrated ability to establish success metrics and hold teams accountable for outcomes in an Agile setting.

• Proven experience in leading quarterly planning and OKRs across various teams, including capacity planning, organizational design, dependency management, and data-driven adjustments.

• Experience in hiring, developing, and retaining high-performing engineering leaders.

• Strong technical judgment in distributed systems, data pipelines, and integration architectures.

• Familiarity with a 24/7 on-call culture and reliability.

• Experience managing business-critical platforms within regulated or audited settings (SOX, SOC-2, PCI, or similar).

• Proven track record in delivering AI- or automation-enabled workflow enhancements.

• History of predictable delivery and effective dependency management.

• Background in developing tools for implementation, eligibility, billing, incentives, benefits, prior authorization, PBM integrations, or analogous enterprise workflows.

• Experience collaborating with Commercial and Finance, including handling requirements, SLAs, and data contracts.

• Experience in leading platform modernization or re-architecture efforts.

• Familiarity with Team Topologies terminology and its application.

• Hands-on technical experience.

• Must be eligible to work in the United States.

🏝️ Benefits

• Competitive salary with a generous annual cash bonus.

• Equity grants.

• Employee stock purchasing plan (ESPP).

• Remote-first work-from-home culture.

• Flexible Time Off.

• Generous parental leave.

• Health, dental, and vision insurance with above-market employer contributions.

• 401k retirement savings plan.

• Lifestyle Spending Account (LSA).

• Mental Health Support Solutions.