Director of Engagement

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee national partnerships with top clients, concentrating on strategic initiatives.

• Facilitate strategy discussions and conduct business reviews.

• Create and monitor KPIs while providing actionable recommendations, action items, and consultative advice in the CPG sector.

• Manage national client relationships across designated C.A. Fortune partnerships and all agency divisions.

• Collaborate with the Sales Development team on client sales priorities and strategic approaches.

• Organize 1–2 annual executive meetings and/or business reviews for each client.

• Identify and cultivate leads for expanding existing client partnerships.

• Advise clients on channel objectives, marketing strategies, and retail execution.

• Act as a primary contact for internal account personnel, encompassing executive, retail, accounting, branding, e-commerce, sales, and finance teams.

• Manage revenue projections and collaborate with the Sales Development team to formulate annual budgets based on analytics.

• Develop and monitor KPIs for partnership success, focusing on sales, distribution, pricing, shelving placement, promotional volume, and spend.

• Maintain regular communication with clients and internal stakeholders.

• Oversee the onboarding process for new clients assigned to the desk.

• Work in partnership with leadership across Sales Development, Retail, ECOM, Marketing, Finance, Support, and Sales.

• Guide cross-functional teams towards shared objectives.

• Create annual corporate bonuses based on KPIs that benefit both clients and C.A. Fortune.

• Supply clients with pertinent brand and category information.

• Supervise initiatives and inspire others to execute without requiring daily oversight.

⛳️ Requirements

• Bachelor’s Degree.

• 7-10+ years of experience in CPG industry sales and category management.

• Excellent presentation, communication, and leadership abilities.

• Proven experience in sales planning, forecasting, and execution.

• Capability to effectively analyze and utilize various information sources to formulate strategic plans.

• Demonstrated ability to build and sustain strong, effective relationships with clients and cross-functional teams.

• Proficient in spreadsheet and presentation software.

• Strong problem-solving skills with well-honed organizational, communication, and time management capabilities.

• Confident in managing change.

• Ability to read, interpret, and present data using SPINS, Nielsen, and IRI.

• Experience in Client Management and/or Agency settings is highly preferred.

• Prior familiarity with SPINS, Nielsen, and IRI.

• Understanding of the C.A. model.

🏝️ Benefits

• PTO & Sick Days.

• 11 paid company holidays each year.

• 1 Floating Holiday.

• 2 paid volunteer days annually.

• Eligible for bonuses.

• 3 months of fully paid parental leave (regardless of gender).

• Medical, dental, and vision coverage.

• Company-paid life insurance.

• 401k plan with company matching.

• Summer hours (half-day Fridays from Memorial Day through Labor Day).