Director of Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of delivery and maintain senior client relationships across a portfolio of key accounts.

• Collaborate with EverOps team leaders while remaining actively involved in scoping work, evaluating plans, removing obstacles for teams, and offering senior, hands-on leadership when necessary.

• Develop and nurture senior relationships with client executives.

• Ensure that client portfolios are adequately staffed, delivered according to plan, and well-supported.

• Initiate new client launches, which include establishing delivery practices, reporting rhythms, governance, and initial initiatives.

• Define and implement critical initiatives for existing clients, encompassing roadmaps, priorities, and resource allocation.

• Establish and expand EverOps delivery practices, standards, and operating models in collaboration with senior leadership.

• Provide architectural guidance in partnership with the Office of the CTO.

• Leverage delivery performance data to identify risks, enhance predictability, and support evidence-based decision-making.

⛳️ Requirements

• Extensive experience in technology consulting, service delivery, or leading technology teams, preferably across multiple clients and projects.

• Strong understanding of cloud technologies, DevOps, IT, observability, and/or software engineering stacks.

• Proven track record of managing senior relationships across various companies and stakeholders, and enhancing those relationships through effective delivery.

• Exceptional skills in planning and executing roadmaps.

• Proactive, hands-on problem-solving approach.

• Outstanding interpersonal and communication abilities.

• Capacity to lead, mentor, and influence others without solely relying on hierarchical authority.

• Ability to work with urgency, independence, and accountability in a fast-paced, scaling environment.

• Legally authorized to work for any employer in the U.S.

• Must not require sponsorship for employment in the U.S.

• LinkedIn profile is required; applications without LinkedIn profiles will not be considered.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Equity opportunities.

• Remote-first work culture designed for distributed teams.

• Genuine prospects for career advancement and financial rewards as the company expands.