Director, Non-Commercial National Accounts

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Establish and articulate the vision and strategy for customer account management.

• Lead collaborative business planning and high-level business reviews with key partners.

• Supervise the development of proposals and business cases for new and expanded partnerships.

• Utilize analytics and market insights to guide business decisions.

• Build and sustain relationships with C-suite executives at partner organizations.

• Represent Nestlé Professional Solutions at industry events and during critical negotiations.

• Identify and take advantage of new business opportunities.

• Manage the expansion of existing partnerships and promote innovation in partnership models.

• Build, mentor, and direct a high-performing team of account managers.

• Encourage collaboration, accountability, continuous improvement, innovative thinking, and agile teamwork.

• Collaborate with senior leaders in marketing, category management, digital, finance, and field sales to drive growth.

• Develop and implement initiatives that deliver value to the organization and key business partners.

• Oversee the negotiation and execution of complex, high-value contracts and national programs.

• Ensure compliance, effective risk management, and alignment with corporate priorities.

• Set and track KPIs for account management.

• Ensure achievement of revenue, profitability, and customer satisfaction targets.

⛳️ Requirements

• A Bachelor's degree is required.

• Over 10 years of progressive experience in B2B sales, account management, or general management within Fortune 500 companies, premium/luxury brands, or the food & beverage sector.

• More than 2 years of experience leading national account management teams and overseeing multi-million-dollar partnerships.

• Proven track record in managing executive-level relationships and complex contract negotiations.

• Advanced financial acumen with experience in P&L management.

• Comprehensive understanding of marketing, operations, finance, and competitive strategy.

• Demonstrated capability to lead through uncertainty and drive organizational transformation.

• Expertise in RFP processes, proposal development, and enterprise sales cycles.

• Outstanding communication skills, with the ability to influence at all organizational levels.

• Willingness to travel domestically within the US approximately 30% of the time.

• This position is not eligible for Visa Sponsorship.

🏝️ Benefits

• Performance-based incentives.

• Eligibility for bonuses.

• 401(k) plan with company matching.

• Healthcare coverage.

• A wide array of additional benefits.

• An inclusive workplace environment.

• Recruitment accommodations for individuals with disabilities.