Director, Mid-Market & SMB Sales – Gracenote Division

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the business plan for the Mid-Market & SMB market segment spanning 3–5 years.

• Take responsibility for quarterly and annual revenue objectives for both the team and individual sales representatives.

• Evolve and expand a one-to-many selling strategy utilizing SaaS and contemporary e-commerce sales techniques.

• Propel revenue growth.

• Identify potential new clients in emerging markets.

• Contribute to the development of a standardized pricing structure.

• Work in conjunction with Marketing on digital sales initiatives to generate leads, monitor progress, and convert sales.

• Lead cross-functional collaboration among Marketing, Product, and Customer Care teams.

• Develop the commercial strategic vision for the Mid-Market & SMB sector informed by industry insights, client requirements, and internal input.

• Define and implement the global commercial strategy and roadmap.

• Manage the Mid-Market & SMB Sales Team.

• Direct key commercial initiatives to promote targeted growth across products and market entry strategies.

• Execute enhancements within the commercial group to facilitate efficient growth.

• Collaborate with Customer Success and Product teams to ensure client satisfaction.

• Link Product and Commercial departments to address commercial needs and translate feedback into product strategy and roadmap.

• Partner with Marketing and Finance to achieve financial and market performance indicators.

• Analyze the competitive landscape and user feedback to refine product features and uncover opportunities for new products or features.

⛳️ Requirements

• Demonstrated success in setting revenue goals and achieving targets.

• Experience in crafting a commercial vision and strategy.

• Background in managing an SMB sales team within a dynamic and fast-paced environment.

• Experience in e-commerce or SaaS sales.

• Proficiency in forecasting and reporting on commercial metrics like revenue, growth, churn, and conversion rates.

• Over 5 years of experience in commercial management.

• Significant experience within the SMB market.

• Operational proficiency with Salesforce.

• Capable of simplifying and structuring complex problems involving multiple internal and external stakeholders.

🏝️ Benefits

• Comprehensive health and wellness plans.

• 401(k) plan with a company match from Nielsen.

• Generous paid time off policy.

• Company-provided vehicle (subject to role requirements).

• Eligibility for discretionary incentives or bonuses (dependent on the role).

• Potential eligibility for bonuses, equity, or additional incentives.