Director, Marketing Planning and Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of long-term, annual, and quarterly marketing planning

• Determine strategic pillars and set up timelines across teams

• Collaborate with global marketing leadership to expand, adjust, and synchronize marketing execution in international markets

• Facilitate organized planning brainstorming sessions, promoting discussion, decision-making, and actionable next steps

• Produce and oversee essential marketing deliverables and executive templates, including QBR presentations, weekly status reports, monthly company newsletters, and materials for the Board of Directors

• Act as a strategic advisor to the CMO and marketing leaders

• Collaborate with teams in Creative, Lifecycle, PMM, Paid Ads, and Integrated Marketing to assess operations and address cross-functional gaps

• Develop standardized workflows, templates, and processes to enhance execution and integrated performance

• Manage the communication and implementation of new workflows and operating procedures throughout the marketing organization

• Assist in agency selection, management, and procurement

• Identify, propose, and implement workflow tools

• Work alongside the CMO and marketing leaders to plan and oversee annual and quarterly budgets

• Maintain a centralized budget system for accurate, real-time tracking across teams and channels

• Collaborate with Finance to manage budgets, project metrics, control expenses, and optimize ROI

• Lead partnerships with stakeholders to align priorities and establish operating rhythms and communications

• Report directly to the VP of Integrated Marketing

• Create a single source of truth for budgets, a reliable planning cadence, and workflows to replace ad hoc coordination

⛳️ Requirements

• Over 10 years of experience in Marketing Planning, Marketing Operations, or Strategy & Operations roles

• Outstanding written and verbal communication abilities, proven in drafting clear, concise, and impactful executive communications

• Exceptional project management skills with a strong history of consistently meeting or surpassing project deadlines

• Strong business acumen and a curiosity for problem-solving, with an understanding of business drivers and direct engagement with the product

• Financial proficiency, including direct experience managing complex budgets within matrixed or multi-divisional organizations

• Proactive and collaborative approach, with a track record of building robust cross-functional partnerships across all organizational levels

• Experience with subscription business models is preferred

• International experience working with global teams is a plus

• Bachelor’s degree or equivalent practical experience

• Capability to work remotely within the US

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans (100% covered for employees)

• Paid parental leave

• 401(k) plan with company matching program

• Mental Wellness Program & Employee Assistance Program (EAP) for mental health support

• Generous time off: flexible PTO, companywide holidays throughout the year, plus summer and winter shutdowns

• Learning & Development programs

• Equipment, tools, and reimbursement support for a productive remote work environment

• Free Life360 Platinum Membership Tile trackers

• Equity