Director, IT Business Systems Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead, mentor, and nurture a team of business systems analysts.

• Create and implement a strategic roadmap for business systems analysis.

• Collaborate with senior leadership to determine and prioritize IT projects.

• Supervise business process analysis and the identification of technology solutions.

• Manage the design, development, and implementation of ERP, CRM, and other enterprise applications.

• Direct requirements gathering and translate business needs into functional specifications.

• Oversee IT project planning, execution, delivery, resource allocation, and risk management.

• Ensure that project deliverables adhere to quality standards and meet business objectives.

• Act as a liaison between IT and business units.

• Monitor and enhance the performance of business systems.

• Keep up with industry trends and propose innovative solutions.

• Implement best practices in business systems analysis, project management, and IT governance.

• Manage the entire lifecycle of ERP and CRM enterprise integrations, including Deltek Vision/Vantagepoint with Oracle and Salesforce.

• Oversee integration architecture, development, testing, deployment, and production support.

• Support integrations for currency exchange, HR/payroll/timecards/hours worked, financials, procurement, and supply chain.

• Govern integration standards across REST, SOAP, FTP, and DB adapters, orchestrations, event-driven flows, and error handling.

• Drive the adoption of Agentic AI capabilities within ERP and CRM systems.

• Define and enforce ERP and CRM practices for retry logic, fault management, performance, and monitoring.

• Serve as the primary administrator for Deltek Vision/Vantagepoint and Salesforce.

⛳️ Requirements

• Master’s degree with 14 years of directly related experience.

• Demonstrated experience leading large-scale IT projects and managing cross-functional teams.

• Strong understanding of business processes and the ability to align technology solutions with business needs.

• Excellent communication, leadership, and stakeholder management abilities.

• Proficiency in business analysis methodologies, project management frameworks, and enterprise application platforms.

• Knowledge of IT governance, risk management, and compliance standards.

• Ability to prioritize multiple tasks effectively.

• Capability to collaborate well with others.

• Strong listening and communication skills, both verbal and written.

• Ability to work independently.

• Attention to detail and a commitment to accuracy.

🏝️ Benefits

• Competitive base salary.

• Generous paid time off policy.

• Merit-based annual increases.

• Bonus opportunities.

• Robust recognition program.

• Competitive insurance plans, including health, dental, life, and short-term and long-term disability.

• Retirement savings program such as a 401(k) plan.

• Paid parental leave for all parents.

• Financial assistance with adoption expenses or infertility treatments.

• Financial reimbursement for education and developmental opportunities.

• Employee assistance program.

• Other offerings supporting a healthy work-life balance.