Business Systems Analyst – Laboratory Information Technology Systems

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the bridge between laboratory operations and information technology teams.

• Oversee the collection of requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and associated laboratory technology platforms.

• Collaborate with laboratory operations, quality assurance, IT, and vendor partners to gather and document business requirements.

• Analyze laboratory workflows, operational processes, and business needs to pinpoint technology solutions.

• Convert laboratory and business requirements into system specifications, workflow designs, and technical solution documentation.

• Resolve issues with LIS, LIMS, laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.

• Manage software upgrades, hotfixes, vendor support activities, and cross-functional system deployments.

• Ensure technology solutions are aligned with laboratory operational needs and integration requirements.

• Guide system testing, validation, and user acceptance testing processes.

• Assess systems and processes, recommending improvements for efficiency, accuracy, compliance, and sustainability.

• Create and maintain documentation, standards, procedures, and best practices.

• Influence stakeholders across various functional areas regarding project priorities, system enhancements, and implementation initiatives.

• Assist in laboratory system implementation, integration, enhancement, and optimization projects from the requirements gathering phase through to deployment.

⛳️ Requirements

• Bachelor’s Degree.

• At least 1 year of experience in gathering requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, or laboratory technology platforms.

• A minimum of 1 year of experience analyzing business requirements and translating clinical laboratory workflows into system solutions.

• At least 2 years of experience leading Laboratory Information System implementation, integration, enhancement, validation, or optimization initiatives.

• A minimum of 1 year of experience supporting cross-functional projects that involve laboratory operations, quality, information technology, and vendor partners.

• At least 1 year of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation.

• Up to 25% travel may be required.

• Exceptional verbal and written communication skills, along with proficiency in technical documentation.

• Ability to effectively communicate with laboratory operations, information technology teams, vendors, and business stakeholders.

• Capability to manage multiple priorities and support concurrent projects in a regulated clinical laboratory environment.

• Preferred: 1 or more years of experience validating laboratory middleware applications, instrument interfaces, or laboratory technology solutions.

• Preferred: 3 or more years of experience as a Medical Technologist in a clinical laboratory environment.

• Preferred: 1 or more years of experience supervising Clinical Laboratory staff.

• Preferred: 2 or more years of experience as a Business Systems Analyst supporting clinical laboratory operations.

• Preferred: 2 or more years of experience leading information technology system upgrades, implementations, or enhancement projects.

• Preferred: 2 or more years of experience supporting LIS, LIMS, laboratory middleware, or laboratory automation platforms.

• Preferred: 1 or more years of experience supporting HL7 interfaces, EDI transactions, instrument integrations, or laboratory data exchange processes.

• Preferred: 1 or more years of experience conducting system testing, validation, or user acceptance testing activities.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.