Senior Business Analyst

This is a fully remote position, open to applicants in Alabama, +18 more locations.

📋 Description

• Gain expertise in supported applications while assisting in defining enhancements, improvements, and processes.

• Engage with internal and external customer stakeholders across various management levels to ascertain business and software requirements.

• Organize and lead meetings, gather requirements, comprehend feedback, and document action items and meeting minutes.

• Create comprehensive documentation for business and technical solutions, employing formats such as business cases, requirements, user stories, use cases, process diagrams, mockups, wireframes, test cases/workbooks, and others.

• Clarify functional specifications and designs throughout the solution development phase.

• Convey stakeholder requirements from broad overviews to specific details.

• Assist Developers, Testers, and client Stakeholders in formulating and executing requirement stories.

• Review and refine documentation produced by developers or other business analysts.

• Conduct testing and validation of software implementations.

• Create and revise User Guides, Design Documents, Release Notes, process analyses, and standard operating procedures.

• Develop process and system diagrams utilizing available tools.

• Analyze customer requests to define solution scope and assist in selecting appropriate tools and services.

• Collaborate within project teams to develop software applications in a cloud environment and coordinate developer activities.

• Engage in process management, negotiation, influence, and problem-solving.

• Provide on-demand Program Management support to ensure consistent and effective service delivery.

⛳️ Requirements

• A Bachelor’s degree in a relevant field.

• 2-5+ years of pertinent experience.

• Exceptional communication and writing capabilities.

• Experience in creating system and user documentation for process analysis and enhancement.

• Proven ability to manage multiple high-visibility, time-sensitive projects simultaneously and prioritize effectively.

• U.S. Citizenship is mandatory.

• Secret clearance is required.

• Must currently reside in or be willing to relocate to AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA.

• No relocation assistance will be provided.

🏝️ Benefits

• Medical, Dental, and Vision benefits through a national provider network.

• Flexible Spending and Health Savings Accounts (FSA & HSA).

• Company-paid Life and Disability insurance, including Short-Term, Long-Term, and Accidental Supplemental Insurance.

• Paid time off (PTO).

• 11 paid holidays.

• 401(k) Retirement Plan.

• Professional Development Reimbursement Program for pursuing undergraduate, graduate, training, and certification opportunities.

• Monthly reimbursements for transportation, parking, and cell phone service.