Director, Internal Communications

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Formulate and execute innovative internal communication strategies that support the firm’s initiatives and business goals.

• Act as a strategic advisor and ghostwriter for top executives, particularly the CEO.

• Facilitate strategic and tactical discussions during bi-weekly Internal Communications Team meetings as well as monthly all-staff gatherings.

• Provide guidance to the firm on issues related to belonging, anti-racism, equity, and inclusion.

• Develop and uphold M+R’s brand identity in collaboration with the Senior Creative Director of Marketing and Brand.

• Ensure alignment of communications, programs, events, and employee experiences with the firm’s values, culture, and strategic objectives.

• Enhance employee engagement through storytelling, recognition, and communications that spotlight staff, teams, and organizational impact.

• Oversee communication planning for restructurings, new service rollouts, crises, and other changes affecting the firm.

• Aid in organizational change by implementing communication strategies, engaging stakeholders, and managing change.

• Collaborate with Marketing/Business Development and People and Culture to synchronize internal messaging, employer reputation, and workplace culture.

• Monitor Glassdoor and other employer-branding platforms, providing recommendations for addressing concerns.

• Plan and execute firm-wide teambuilding activities, all-staff conferences, leadership retreats, and various events.

• Generate and manage content for Homebase, the Broadcast newsletter, marketing digests, town halls, employee surveys, listening sessions, Slack, and other platforms.

• Identify themes, trends, and opportunities for enhancing employee and stakeholder engagement.

• Work alongside leadership and cross-functional teams to support M+R’s pivotal initiatives.

• Assist in consistently communicating M+R’s brand, creative perspective, culture, and expertise across various activities and materials.

⛳️ Requirements

• Bachelor’s degree in communications, public relations, marketing, journalism, or a related field.

• Minimum of 7 years of communications experience, ideally within the nonprofit sector or a professional services firm.

• Outstanding storytelling, grammar, and editing capabilities.

• Excellent oral and written communication skills along with active listening abilities.

• Capacity to communicate with honesty, clarity, and authenticity; engage thoughtfully with diverse viewpoints; and inspire audiences at all organizational levels.

• Proven experience in event strategy, planning, and management.

• Skill in managing event logistics, stakeholder coordination, communications, timelines, and execution from inception to completion.

• Demonstrated experience in change management.

• Background in developing and implementing communication strategies for organizational change.

• Ability to navigate ambiguity and uncertainty while anticipating stakeholder needs and concerns.

• Experience partnering with senior leaders and cross-functional teams.

• Established history of collaboration across teams and building strong relationships with colleagues and stakeholders at all levels.

• Self-driven, collaborative, creative, capable of working independently, and able to take initiative.

• Demonstrated creative and critical thinking skills with a proven record of contributing to culture-building and employee engagement.

• Strong business acumen, relationship management, strategy development, project management, and problem-solving skills.

• High level of tact, diplomacy, discretion, and sound judgment.

• Proven commitment to anti-racism, equity, and inclusion.

• Ability to work collaboratively with integrity, kindness, empathy, and authenticity.

• Keen attention to detail and ability to prioritize time effectively to meet multiple project deadlines.

• Willingness to learn new skills and technologies.

• Capability to identify improvements and address potential obstacles.

• Proficiency in persuasive communication through phone, in-person interactions, and written correspondence.

• Ability to operate within equitable and inclusive decision-making frameworks.

🏝️ Benefits

• A 36-hour workweek featuring half-day Fridays and flexible scheduling options.

• Three weeks of vacation and 17 paid sick days.

• Comprehensive medical, dental, and vision benefits with premiums entirely covered for individual employees by M+R.

• 401(k) retirement plan.

• Discretionary profit-sharing contributions.

• Annual $1,250 professional development stipend for eligible educational expenses.

• Flexible Spending Accounts for medical, dependent care, and transportation expenses.

• 11 holidays and a mid-summer break during the week of July 4.

• Outstanding paid parental, personal medical, and family caregiving leave policies.

• Option to work fully remotely within the United States or from M+R’s current office locations.

• Office options available in Washington, DC, and New York City.

• COVID-19 vaccination is required for staff working from an M+R office.

• Accommodations available for applications and interviews.