Director, Health and VA

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Revecore's operations for Health and VA claims.

• Formulate and implement the strategic vision for Health and VA claims operations.

• Set departmental objectives, performance metrics, and recovery targets.

• Promote continuous improvement to enhance recoveries, minimize cycle times, and elevate client outcomes.

• Recognize emerging reimbursement opportunities and industry developments.

• Manage multiple teams in resolving and recovering intricate healthcare claims.

• Ensure effective workflows, uniform recovery strategies, industry best practices, and operational standards.

• Track productivity, quality, account aging, and financial performance metrics.

• Foster revenue growth through heightened recoveries and enhanced account resolution.

• Evaluate performance data to spot trends, risks, and opportunities.

• Create forecasting models and reporting tools to aid business decisions.

• Act as an executive-level liaison for significant client relationships.

• Present operational performance, recovery outcomes, and strategic initiatives to clients and senior leadership.

• Collaborate with healthcare providers to enhance reimbursement results.

• Address escalated client issues and formulate effective solutions.

• Conduct interviews, hire, train, assign, direct, evaluate, reward, and discipline staff; address complaints and resolve issues.

⛳️ Requirements

• Exceptional written and verbal communication skills.

• Capability to analyze issues and propose solutions.

• Skill in organizing and prioritizing based on situational needs.

• Ability to work efficiently with minimal supervision.

• Proficiency in influencing stakeholders and achieving alignment across organizational levels without direct authority.

• Knowledge of training methods for new hires and upgrading existing personnel.

• Technical expertise in managing large data sets.

• Familiarity with relevant healthcare revenue cycle technologies.

• Strong data analytics skills and the ability to convert complex data into actionable insights.

• Experience in leading distributed or remote teams, including offshore partners.

• Advanced skills in Microsoft Excel.

• Proficient in Microsoft Office Suite.

• Over 7 years of experience in healthcare revenue cycle operations or a related cross-functional area.

• Minimum of 3 years of experience managing teams or multiple managers.

• Eligibility to work in the United States.

• Successful verification of employment history and background check.

🏝️ Benefits

• Remote work arrangement.

• Work-from-home setup that offers a quiet, distraction-free environment.

• Requirement for secure home internet with speeds exceeding 20 Mbps download and 10 Mbps upload.

• Equal employment opportunity and affirmative action employer.