Director, GTM Sales Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and reshape the inbound SDR team as Seamless ventures into product-led growth and product-led sales.

• Own the inbound pipeline mechanics and ensure the delivery of qualified meetings for Account Executives.

• Generate a reliable pipeline that translates into monthly recurring revenue.

• Recruit, coach, inspire, and develop SDRs effectively.

• Establish expectations, scorecards, feedback mechanisms, and standards for accountability.

• Collaborate with RevOps and GTM teams to implement AI and automation for inbound follow-up.

• Conduct experiments and utilize findings to enhance meetings and MRR.

• Define team metrics, refine lead scoring, and assess the equilibrium between human interaction, automation, and self-service.

• Partner with Revenue Operations and Sales Operations to create a coordinated, measurable GTM framework.

• Oversee reporting, workflows, playbooks, attribution, and lead-stage definitions.

• Collaborate with Product, Marketing, and Lifecycle teams on public pricing, PLG, and lifecycle nurturing programs.

• Transform product signals and intent data into timely sales engagements.

• Examine the funnel from the initial signal to MRR and communicate business impact and ROI to leadership.

• Guide the SDR team through evolving sales motions, technologies, workflows, and performance expectations.

⛳️ Requirements

• 7+ years of progressive B2B SaaS experience in sales development, sales, growth, demand generation, or revenue operations, including leadership of SDR/BDR teams.

• Proven experience in a scaled organization, successfully building or transforming a sales development function to deliver qualified pipeline that converts to revenue.

• Strong skills in sales coaching and leadership.

• Comprehensive understanding of sales operations and GTM systems, including lead scoring, routing, sequencing, attribution, and workflow optimization.

• Practical experience in integrating AI and automation into sales processes, including automated follow-up, workflow orchestration, and experimentation to enhance conversion and efficiency.

• Familiarity with product-led sales, sales-assist, or PLG motions, including signup-driven, self-service, or in-app conversion funnels.

• Strong analytical and reporting skills.

• Proficient in building Salesforce reports, identifying performance gaps, and translating data into actionable insights.

• A systems-oriented, ROI-focused mindset.

• Experience in leading teams through organizational changes, introducing new technologies and processes, and fostering adoption while sustaining performance.

• Experience in high-growth B2B SaaS, sales technology, martech, or data intelligence environments is highly preferred.

• Bachelor's degree or equivalent professional experience is preferred.

• Applicants must possess authorization to work in the United States.

• Visa sponsorship is not available as part of the hiring package.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Health Savings Account and Flexible Spending Account options.

• 401(k) retirement plan with company matching contributions.

• Company-paid life insurance, accidental death and dismemberment, and short-term disability coverage.

• Voluntary supplemental insurance options.

• Employee Assistance Program.

• Annual wellness reimbursement.

• Paid time off, company holidays, and paid parental leave for both birthing and non-birthing parents.

• Remote-first work environment.

• Employee discount and perks program.

• Opportunities for professional development, ongoing learning, coaching, and career growth.