Director, Enterprise CE Presales Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the CE/CX pursuit strategy for key opportunities, encompassing qualification, discovery planning, executive narratives, solution storyboards, demo strategies, ROM estimates, proposal methodologies, and readiness for handoffs.

• Conduct client discovery sessions alongside executives and functional leaders to clarify their vision, business objectives, pain points, capability priorities, operational limitations, and success metrics.

• Develop solution narratives that cover Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Power Platform, Copilot, analytics, integrations, data migration, adoption, and managed services.

• Oversee or coordinate aspects such as estimates, assumptions, exclusions, delivery models, timelines, staffing plans, margin considerations, and risk assessments.

• Ensure high-quality large-deal pursuits, including commercial assumptions, delivery feasibility, margin considerations, implementation risks, and readiness for sales-to-delivery transitions.

• Collaborate with sales teams, delivery personnel, functional architects, technical architects, industry subject matter experts, Microsoft, and GT stakeholders to develop integrated pursuit strategies.

• Create reusable presales materials, including discovery guides, demo scripts, proposal components, SOW building blocks, estimation drivers, assumptions libraries, case studies, and handoff templates.

• Execute presales governance including stage gates, pursuit review cadence, estimate quality assurance, proposal quality assurance, deal desk escalation, and ensuring quality in sales-to-delivery handoffs.

• Maintain selective billable participation in strategic advisory, architecture validation, delivery mobilization, and executive design workshops.

• Represent MCA Connect in executive client discussions, Microsoft co-sell initiatives, GT collaboration dialogues, webinars, workshops, and strategic account planning.

⛳️ Requirements

• Over 12 years of experience in enterprise CRM/CX transformation with a focus on Microsoft Dynamics 365 CE, Power Platform, Dataverse, integrations, analytics, and business process modernization.

• Demonstrated ability to shape complex pursuits, facilitate executive workshops, create solution visions, build estimates, craft proposal/SOW content, and ensure smooth transitions into delivery.

• Familiarity with the manufacturing, distribution, field service, professional services, private equity/M&A integration, or similar industries is preferred.

• Capability to balance growth, delivery realism, commercial quality, scope management, risk management, and client relationship development.

• Exceptional skills in executive communication, storytelling, commercial judgment, stakeholder management, and cross-functional leadership.

• Proven track record in influencing multi-million-dollar enterprise pursuits, guiding executive discovery, and translating ambiguous client visions into practical scopes, phased roadmaps, and delivery strategies.

• Relevant credentials in D365 CE, Power Platform, and solution architecture are recommended.

• Fluency in the Microsoft ecosystem is required.

• Willingness to work remotely with travel requirements of up to 50%.

🏝️ Benefits

• One of the most competitive bonus structures in the industry.

• Unlimited Paid Time Off (UPTO).

• 401k Plan with Company Matching Contributions.

• Monthly Stipend for Home Office Expenses.

• Subsidized Medical, Dental, and Vision Coverage.

• Health Savings and Flexible Spending Accounts.

• Company-Paid Life and Disability Insurance.

• Support for Training, Certification, and Continuing Education.

• Opportunities for both personal and professional growth.