Director, Digital Workplace Training

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the enterprise strategy for digital workplace learning that aligns with key workflows, standards, and execution expectations.

• Create necessary learning pathways for leaders, managers, staff, Executive Assistants, and Special Assistants.

• Propel learning priorities based on enterprise execution requirements and adoption gaps.

• Design and implement practical, role-specific learning experiences for enterprise digital tools.

• Create scalable playbooks, guides, templates, and job aids.

• Focus on real workflows and behaviors instead of abstract tool functionalities.

• Integrate digital workplace learning into both enterprise and divisional onboarding processes.

• Collaborate with the Digital Workplace Product Manager and Technology during changes to tools, platforms, and workflows.

• Assist in enterprise readiness during transitional periods.

• Monitor learning uptake, confidence, and effectiveness through participation data, feedback, and adoption signals.

• Identify learning gaps and modify approaches accordingly.

• Cooperate with Product to align learning insights with roadmap decisions and adoption strategies.

• Act as a strategic thought partner to executives and support teams.

• Oversee enterprise enablement services for executives, Executive Assistants, and Special Assistants.

• Ensure that executive and assistant enablement is in line with enterprise standards and leadership requirements.

• Report to the Senior Director of Digital Workplace within the Office of the CEO.

⛳️ Requirements

• Over 5 years of experience in enterprise learning, enablement, digital adoption, or related fields.

• Proven experience in designing learning for complex, distributed organizations.

• Ability to convert tools, workflows, and standards into clear, actionable learning experiences.

• Experience in guiding organizations through substantial digital changes or platform transitions.

• Learner-centered mindset with keen instincts for adult learning and behavior change.

• Comfort in cross-functional collaboration with Product, Technology, Talent, and executive stakeholders.

• Strong facilitation, communication, and influencing abilities.

• Sound judgment in balancing enterprise consistency with local customization.

• Commitment to the College Board's mission and enhancing outcomes for students.

• Willingness to travel 2-4 times a year for College Board business.

• Authorization to work in the United States for any employer.

• Eagerness and enthusiasm for emerging technologies, including AI-driven solutions.

• Openness to experiment with and adopt new digital tools independently and proactively.

• Clear and concise written and verbal communication skills.

• A learner's mindset with a dedication to personal growth.

• Ability to work across diverse perspectives, build trust, and contribute to collective success.

🏝️ Benefits

• Health, dental, and vision insurance.

• Generous paid time off.

• Paid parental leave.

• Fertility benefits.

• Pet insurance.

• Tuition assistance.

• Retirement benefits.

• Annual bonuses recognizing outstanding performance.

• Salary growth through market increases.

• Merit increases and promotions based on expanded scope of responsibility.

• Fully remote work option available.

• Hybrid option for candidates residing near College Board offices (Tuesday and Wednesday in office).

• Opportunities to learn, innovate, and thrive.