Director, Customer Solutions – Navy

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a senior customer-facing representative for Millennium within Navy and DoD accounts

• Build and enhance relationships with key customers, stakeholders, and industry partners

• Recognize emerging requirements, mission needs, acquisition activities, and new business prospects

• Formulate and implement customer engagement and relationship strategies

• Identify, qualify, and cultivate a pipeline of opportunities within the Navy and DoD

• Collaborate with Operations and Business Development leadership to transform customer insights into growth strategies and qualified pursuits

• Create both short- and long-term growth and campaign plans for Navy/DoD, including opportunity forecasts and customer engagement strategies

• Monitor and evaluate acquisition forecasts, FPDS, GovWin, customer forecasts, industry intelligence, and other pertinent resources

• Support capture strategies, capability presentations, white papers, RFI/RFP responses, Sources Sought responses, and additional business development materials

• Develop and present capability briefings, customer presentations, and engagement materials specifically tailored for Navy and DoD audiences

• Represent Millennium at industry conferences, networking events, customer engagements, and various forums

• Work collaboratively across the organization to distinguish Millennium’s capabilities and enhance its competitive stance

• Assist with Business Development initiatives, including technical interviews, technical documentation, proposal writing support, and proposal color reviews

⛳️ Requirements

• Over 12 years of experience in business development, customer engagement, growth, capture, or a related role within the U.S. Navy and/or Department of Defense

• Proven experience working within a Navy acquisition, program office, cyber, or similar DoD environment

• Established professional relationships and a demonstrated network among Navy/DoD customers and relevant industry partners

• Experience in identifying, qualifying, and developing new business opportunities in the federal government contracting space

• Strong comprehension of the Navy/DoD acquisition lifecycle, including RFI/RFQ/RFP processes, Sources Sought, acquisition forecasts, and other procurement mechanisms

• Proven capability to engage with senior government and industry stakeholders and to build trusted customer relationships

• In-depth understanding of Navy/DoD mission requirements, especially within cybersecurity and/or technical services domains

• Demonstrated experience in contributing to or leading the pursuit of significant federal opportunities valued at $20M or more

• Exceptional written, verbal, presentation, and interpersonal communication skills

• Ability to collaborate effectively across Operations, Business Development, Capture, and other corporate functions

• Willingness to travel approximately 30% of the time for customer engagements, industry events, conferences, and networking activities

• Must be eligible to obtain a Top Secret security clearance

• Must be comfortable with extended periods of sitting at a desk and working on a computer

• Must be capable of lifting 10-15 pounds at a time

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field (preferred)

• Experience in supporting SETA, cybersecurity, engineering, or other technical services within the Navy/DoD market (preferred)

• Previous experience within a Navy acquisition program office (preferred)

• Experience in developing or executing multi-year growth/campaign strategies (preferred)

• Demonstrated experience in supporting opportunities through capture and/or award of contracts valued at $20M or more (preferred)

• Program or project management experience with P&L responsibility (preferred)

• Established relationships with senior Navy/DoD leadership and industry partners (preferred)

🏝️ Benefits

• Comprehensive health insurance options

• Retirement savings plans with company matching

• Professional development and training opportunities

• Flexible work arrangements

• Competitive salary and performance-based bonuses