Director, Customer Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage key accounts while increasing overall bookings.

• Oversee the strategic direction, operational objectives, and overall management of the Account Management team.

• Accurately predict quarterly results.

• Consistently surpass sales targets.

• Cultivate strong and productive relationships with clients.

• Provide impactful leadership across various teams.

• Direct, manage, and supervise sales support functions.

• Lead initiatives to achieve maximum sales revenue and corporate objectives.

• Assign sales territories, train staff, set quotas, and allocate resources accordingly.

• Market the firm’s products and services to both new and existing clients.

• Develop and expand customer accounts effectively.

• Grow existing accounts within a defined geographic territory or product line.

• Sell products or services directly to end users.

• Maintain relationships with current accounts while pursuing new business opportunities.

• Implement processes within the department, set annual objectives, and execute strategies to achieve goals.

• Oversee departmental financial performance and P&L responsibilities.

• Handle hiring, firing, conduct performance evaluations, and perform pay reviews.

• Manage first-level managers and supervisors.

• Guide team activities following functional practices and management precedents.

• Execute financials, business planning, organizational priorities, and workforce allocation.

• Develop and manage operational initiatives to deliver tactical outcomes.

• Communicate and present results and recommendations across various disciplines.

⛳️ Requirements

• A Bachelor’s degree is required.

• At least 8 years of relevant sales leadership experience.

• Capability to provide guidance to subordinates within established MeridianLink policies.

• Ability to recommend changes in policies and procedures affecting multiple disciplines.

• Experience managing departmental financial performance and P&L responsibilities.

• Proven experience in hiring, firing, conducting performance evaluations, and pay reviews.

• Experience managing first-level managers and supervisors.

• Ability to execute financials, business planning, organizational priorities, and workforce allocation effectively.

• Proven ability to develop and manage operational initiatives.

• Capability to collaborate with supervisors, customers, and functional peer professionals across various units.

• Ability to partner with external stakeholders.

• Strong communication skills to present results and recommendations across disciplines.

• Must pass a background check, a credit check, and a drug test.

• Must provide documentation confirming identity and authorization to work in the United States.

🏝️ Benefits

• Comprehensive insurance coverage (medical, dental, vision, life, and disability).

• Flexible paid time off.

• Paid holidays.

• 401(k) plan with company match.

• Option for remote work.