Director, Commercial Learning and Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Commercial Learning & Development function and define its strategy, governance, priorities, capability roadmap, and operational model.

• Design and implement scalable learning and capability-enhancement solutions encompassing onboarding, sales effectiveness, product knowledge, customer engagement, leadership development, and ongoing learning.

• Evaluate organizational capability needs and collaborate with leaders in Commercial, Sales, Human Resources, and Talent to identify performance gaps and deploy development solutions.

• Lead, mentor, and nurture the Commercial Learning & Development team while participating in strategic projects, program design, and capability-building initiatives.

• Supervise the design, execution, delivery, and continuous enhancement of learning programs, structured learning pathways, onboarding experiences, certification frameworks, and leadership development initiatives.

• Establish learning governance, standards, measurement frameworks, and operational practices.

• Manage the learning portfolio, budget, vendor relationships, technologies, and resource investments.

• Utilize learning analytics, capability assessments, and business performance metrics to assess effectiveness and inform investment decisions.

• Provide guidance to Commercial Leadership, Sales Leadership, Human Resources, Marketing, and Talent leaders regarding workforce capability, learning strategy, leadership development, and organizational effectiveness.

• Promote the adoption of learning initiatives and encourage continuous development, collaboration, knowledge sharing, and talent growth across the Commercial organization.

⛳️ Requirements

• A Bachelor's degree in Business Administration, Organizational Development, Human Resources, Learning & Development, Marketing, Communications, or a related field; a Master's degree is preferred.

• Over 12 years of progressive experience in Learning & Development, Sales Enablement, Talent Development, Commercial Excellence, Organizational Development, or related areas.

• At least 5 years of leadership experience overseeing teams, strategic initiatives, budgets, and organizational development programs.

• Proven track record in leading a learning, capability-building, sales enablement, or talent-development function, with accountability for strategy, execution, governance, and measurable business outcomes.

• Experience in developing and executing commercial learning strategies, onboarding programs, sales capability initiatives, leadership development programs, and structured learning pathways in complex organizations.

• Demonstrated ability to assess organizational capability needs and convert business priorities into scalable development solutions while balancing strategic leadership with practical execution.

• Experience in managing budgets, vendor partnerships, learning technologies, analytics platforms, and performance measurement frameworks.

• Strong knowledge of commercial organizations, sales processes, customer engagement strategies, sales effectiveness, and capability development practices.

• Proven ability to influence senior leaders, build cross-functional collaborations, and facilitate organizational change in complex business settings.

• Exceptional abilities in leadership, communication, facilitation, stakeholder management, project management, change leadership, and business insight.

• Preferred: experience working with large, geographically dispersed, multi-site, or global employee populations.

• Preferred: experience in healthcare, medical distribution, manufacturing, sales, or other complex commercial environments.

• Preferred: familiarity with learning management systems, talent technologies, learning analytics, and contemporary learning methodologies.

• Preferred: experience in developing or transforming learning, sales enablement, or capability-development functions.

• Capability to perform sedentary work and execute repetitive wrist, hand, and finger movements.

• Ability to independently lift up to 15 lbs and not exceed 50 lbs without assistance.

🏝️ Benefits

• Comprehensive healthcare plan encompassing medical, dental, and vision coverage starting on day one for full-time employees.

• Educational assistance for eligible employees enrolled in an approved, accredited collegiate program.

• Employer-sponsored life insurance and disability coverage.

• Optional supplemental life, hospitalization, critical illness, and other insurance programs.

• Adoption assistance available.

• Fertility benefits included in the medical plan.

• Parental leave offered.

• Health Savings Account (HSA) options.

• 401(k) retirement plan.

• Sick days and short-term leave provisions.

• Holidays, vacation days, personal days, and various types of leave available.

• Teammate Assistance Program (TAP) provided.

• Calm Health resources accessible.

• Comprehensive Cancer Resources Services offered.

• Discount programs available.

• Eligibility for 20% Annual Incentive Plan (AIP).